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Train your staff to master hotel front desk operations

MEWS

Hotel front desk training is one of the most significant investments for hoteliers to make. As the face of your hotel, your front desk staff should be equipped with the necessary tools to deliver a top-notch guest experience.

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Hospitality training: Courses and programs for hotels

SiteMinder

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training?

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Hotel budget: Steps in the budgeting process for hotels

SiteMinder

Operational expenses: Break down operational costs into granular categories like utilities, maintenance, housekeeping, front desk operations, and security. Staff training and development : Set aside funds for staff training programs that focus on customer service, technology adoption, and industry compliance.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

These roles are typically responsible for hiring, training and managing staff. Hospitality internships will also give you crucial hands-on training and experience. You may need to gain a particular qualification or embark on training for the knowledge and skills you need. How can you progress to managerial positions?

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Everything you need to know about a hotel PMS and what it does

SiteMinder

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. This will allow you to maximise the revenue generated per booking. Consider software that integrates with an online booking engine.

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Why Outsource Revenue Management? Advantages and Benefits for Hotels

Xotels Hotel Revenue Management

At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to front desk operations. Moreover our revenue managers operate in teams and are again managed by revenue managers.

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10 Effective Cost-Saving Strategies for Hotels

Revenue Hub

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience. This person can help new employees navigate the workplace, answer questions, and provide feedback and support.