Sat.Mar 02, 2024 - Fri.Mar 08, 2024

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Elevating hotel management for the future

eHotelier

This article seeks to delve into the strategies and mindsets that will empower hotel managers to redefine industry standards, cultivate exceptional teams, and achieve unparalleled success.

Article 290
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International Women's Day with Inspiring Women in Hospitality

Hotelogix

International Women's Day shines across the globe, celebrating the remarkable achievements of women beyond all barriers – be it national, ethnic, linguistic, cultural, economic, or political. Join us as we delve into the inspiring tales of formidable women who are redefining leadership in the hospitality industry with their unique flair and groundbreaking approaches.

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Bar Infinita arrives on Sydney’s North Shore

Hospitality Magazine

The Italian restaurant and bar has opened in Gordon located on Sydney’s North Shore. Former Firedoor and Ormeggio Chef Francesco Iervolino is spearheading the venue which sends a nod to traditional Italian cuisine and woodfire cooking techniques. The Bar Infinita menu features a range of Italian share plates, pastas, antipasti, and also a selection of woodfired steaks utilising the venue’s pizza oven.

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The Power of Ranch

Modern Restaurant Management

Did you know that a plumber from Alaska is responsible for one of the most beloved condiments in the U.S.? The story of ranch dressing dates back to the 1940s when Steven Henson thought up the buttermilk and herb concoction. After purchasing the Hidden Valley dude ranch, he started selling his dressing and its popularity grew from there. According to a 2021 survey conducted by YouGov , ranch is the most popular salad dressing in the United States, with 51 percent of respondents indicating that t

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Elevating your band: Strategies for attracting top talent and fostering employee loyalty

eHotelier

Here are some ideas of how your leadership efforts can craft a brand that goes beyond just transactional to attract top talent and foster a culture of loyalty in the fiercely competitive hospitality market.

Marketing 289

More Trending

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Live performance grant program now open for NSW venues

Hospitality Magazine

Hospitality venues in NSW are now able to apply for the Live Performance Venue Grant Program, a $2.3m grant pool part of the $5m Venues Unlocked Program, jointly delivered by Sound NSW and the Office of the 24-Hour Economy Commissioner. The Live Performance Venue Program will be delivered in two phases, with phase one, the Live Performance Venue Accelerator, already underway.

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Dining in the Digital Age

Modern Restaurant Management

As traffic slows, how do restaurant operators keep and capture customers? By cracking the code of restaurant app usage, according to Revenue Management Solutions (RMS). The data analytics firm did some decoding by asking 330-plus restaurant consumers what app features were most valuable – and what turned them away. ( Cracking the Code of Restaurant App Usage, November 2023 ) What Customers Value RMS segmented respondents by generation, and while preferences varied, all ages placed the most

Catering 184
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Vouchers: the untapped revenue accelerator in hospitality

eHotelier

By addressing technological gaps and adopting a guest-centric approach, hotels can unlock the full potential of vouchers, transforming them from a missed opportunity into a dynamic tool for growth and guest satisfaction.

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Hyatt Regency Brand Collaborates With Future, a Personal Training Platform

Lodging Magazine

CHICAGO—Hyatt Hotels Corporation announced a collaboration between the Hyatt Regency brand and Future, a personal training platform that connects users with a fitness coach to create customized virtual workouts. Launching at 26 Hyatt Regency hotels and resorts in the United States, the collaboration includes workouts developed by Future trainers that are customized for each hotel and resort’s fitness center and equipment.

Training 120
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Detroit’s Third-Shift Bars Were a Lifeline. Now They’re a Dying Breed.

EATER

Detroit, Michigan’s early morning bars, like Abick’s Bar and Eastpointe Pub, which serve factory workers and first responders, are in decline.

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AI, VR, Holographs and More in QSRs

Modern Restaurant Management

What will the QSR of the future look like and what role will AI-integrated technologies play? To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. He has developed and produced twelve television series, nine films, more than 50 games, and pioneered applications in Artificial Intelligence and Virtual Reality.

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The funkiest Southwest hotel with lessons for every hotelier worldwide

eHotelier

Besides bringing joy to all visitors by literally brightening their day, this hotel's combination of a distinctively themed design and genuinely warm service serves as yet one more clear example of how unique hospitality experiences will always triumph no matter the market.

Marketing 278
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Pushing Through Boundaries

Lodging Magazine

What initially inspired you to get into the hospitality business? My mother, Janine Goodin, was a catering manager for a full-service hotel. I was fortunate to be able to join my mother and her team on sales calls and MOD (manager on duty) shifts as a teenager. My experiences during those moments allowed me to see a future in the industry. Who were some of your mentors or role models, male or female, and what […] The post Pushing Through Boundaries appeared first on LODGING Magazine.

Catering 119
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Chartwell, Rockbridge unveil Hilton BNA Nashville Airport Terminal  

Hotel Business

Hilton BNA Nashville Airport Terminal, owned by a partnership between Chartwell Hospitality and Rockbridge , is now open. The 14-story, 298-key hotel is located in Nashville’s international airport and connected to the terminal by a covered pedestrian bridge, and is the centerpiece of the airport’s ongoing expansion, according to the owners. “Hilton BNA Nashville Airport Terminal reflects our dedication to airport hospitality, a tradition that Hilton Hotels & Resorts proudly pioneered and co

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Safety Training and a Strong Safety Culture: The Recipe for Mitigating Restaurant Risk

Modern Restaurant Management

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth. While the change in mindset is good news for the industry, expansion in this sector is hampered by staff turnover with a majority ( 62 percent ) of restaurant owners reporting being understaffed.

Training 148
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Social media tends redefining hotel engagement

eHotelier

Virtual experiences, interactive content, sustainability stories, and user-generated content are reshaping the way hotels connect with their audiences.

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Here to Stay

Lodging Magazine

What initially inspired you to get into the hospitality business? Hilton is an iconic brand and the vitality, complexity, and community surrounding hospitality are unique to this industry and continue to inspire me. Now that I am in hospitality, the team members, owners, and suppliers—the community I have the pleasure of working with—are why I will probably never leave this business!

Magazine 120
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Waldorf Astoria Residences Dubai Downtown to Mark First Standalone Residence Outside of the US

Hospitality Net

Hilton (NYSE: HLT) and NABNI Developments, the visionary real estate developer behind the most sought-after residential and commercial properties in Dubai, have announced plans for Waldorf Astoria Residences Dubai Downtown, set for completion in 2028. Located in the most populous city in the United Arab Emirates, Waldorf Astoria Residences Dubai Downtown will heighten the prestigious hospitality brand’s global presence as the first-ever standalone Waldorf Astoria residential address outside of t

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Engaging and Retaining Customer Loyalty with Restaurant Rewards Apps (Infographic)

Modern Restaurant Management

Customer loyalty is one of the most expensive currencies that a company can deal in. It is one of the best ways to guarantee a steady revenue while also taking business away from competitors. An effective strategy for fostering this customer loyalty is for a company to release a loyalty rewards app , which is designed specifically to drive repeat transactions with a single customer.

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InterContinental Khao Yai launches CSR partnership for elephant research and conservation

eHotelier

Located in the heart of Thailand, 2.5 hours’ drive north-east of Bangkok, Khao Yai is a captivating destination for travellers seeking a perfect blend of natural beauty, local culture, wildlife, adventure and much more. The UNESCO World Heritage Site offers lush landscapes, diverse ecosystems and a plethora of activities that promise an unforgettable experience for visitors.

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Diving Into Development

Lodging Magazine

What initially inspired you to get into the hospitality business? I worked my way through college and early in my career to supplement income within the restaurant industry. A few years post college, I landed an entry-level development role with a major brand company and have been in that space ever since. In my foundational roles within hotel development, I gained first-hand exposure to hotel owners’ entrepreneurial mindsets.

Magazine 119
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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3 reasons to make the move from your marketing cloud to SAS

SAS

The term “marketing cloud” became popular in the early 2010s with the promise that it could manage and automate marketing operations across numerous channels such as email, mobile, social and web. While marketing clouds have evolved over the years (mainly through acquisition), one thing has remained consistent: They do not [.

Marketing 112
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Navigating Through Ice: The Five Most Common Ice Machine Repair Issues

Modern Restaurant Management

In the domain of commercial refrigeration, ice machines represent a critical asset, driving day-to-day operations in sectors as diverse as hospitality, healthcare, and retail. The consummate performance of these units is non-negotiable, given their role in preserving product integrity, meeting health standards, and enhancing customer experience. 1. Inadequate Ice Production A common predicament, insufficient ice production, often signals deeper issues within the machine’s operational frame

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World Congress on snow, mountain and wellness tourism to focus on new travellers

eHotelier

To address the main topics, the meeting will focus on health and wellness tourism, sustainability, the promotion of premium tourism in mountain areas, emerging tourism products and the training and recruitment of human talent.

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IHG Hotels & Resorts Names eTip as a Digital Tipping Provider

Lodging Magazine

SAN FRANCISCO—eTip has been named an approved digital tipping provider of IHG Hotels & Resorts. This partnership enables associates across IHG’s network of more than 6,000 franchises, managed properties, restaurants, and bars to access eTip’s contactless tipping technology. By using the eTip platform, hotel colleagues have the potential to increase their tipped wages while guests can access cashless tipping. eTip’s payment and banking system, designed as an end-to-end digit

Magazine 119
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i