eHotelier
APRIL 19, 2023
In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.
Boutique Hotel News
APRIL 21, 2023
IHM speaks to hospitality and real estate professionals to learn more about the sustainability initiatives implemented in their businesses, and what the industry should do to lead the way. • What is the most important sustainability measure within your business and why? Giles Beswick, chief purpose officer, Vita Group : “ The journey to net zero calls for a joined-up approach to developing and operating real estate assets sustainably.
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Hospitality Magazine
APRIL 19, 2023
Simon Rogan is globally recognised and celebrated for being a chef who creates dishes made with hyper-seasonal produce grown on neighbouring lands. Rogan has opened restaurants across London and Hong Kong during his career, but his most notable is L’Enclume in the UK. In 2022, the restaurant celebrated 20 years in business, with the anniversary coinciding with its third Michelin star — a long-term goal shared by Rogan and his team.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien
eHotelier
APRIL 18, 2023
For hotels, adding or deepening your non-alcohol drink menu is a great way to ensure the average cover at the onsite restaurant doesn’t suffer due to trending decline in sales of alcoholic beverages.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Hospitality Magazine
APRIL 17, 2023
Public has confirmed it has acquired The Maybe Group, the force behind one of The World’s 50 Best Bars Maybe Sammy. The Sydney-based group is a relative newcomer on the scene, launching just over a year ago with The Strand Hotel, followed by venues including Oxford House, the Lady Hampshire as well as El Primo Sanchez, a collaborative project with The Maybe Group, which opened in February. “Public has grown at an incredible pace over the past 12 months and we are continuing this traj
MEWS
APRIL 18, 2023
In 2011, Marc Andreessen's landmark essay, Software is Eating the World , boldly proclaimed that every company would eventually become a software company. Fast forward to 2023, and the world of real estate is undergoing a similar transformation, with hotels at the helm.
eHotelier
APRIL 20, 2023
It is time to review, question and rethink the entire IT stack to define a new strategy: one that puts the guest, not the property, at the center of everything.
Modern Restaurant Management
APRIL 19, 2023
Text messaging is now mainstream for many restaurant and food retail businesses and their communications plans. And rightfully so. Research from Gartner has found 90 percent of all people read texts within three minutes of receipt, and notes that short message service (SMS) boasts a 98 percent open rate. It’s no surprise that restaurants big and small are tapping into text messages to reach their customers.
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
Nation's Restaurant News
APRIL 21, 2023
eHotelier
APRIL 19, 2023
Hyatt Hotels Corporation announced today the official opening of a vibrant new boutique hotel, The Pell, a part of the JdV by Hyatt brand. The property, which is managed by Highgate, is located on Rhode Island’s historic Aquidneck Island, minutes from Newport and with endless unique attractions and activities. Unveiling the completion of a nine-million-dollar renovation boasting a modern bohemian design, The Pell is a true reflection of the coastal neighborhood in which it resides.
Modern Restaurant Management
APRIL 20, 2023
Seattle-based Floisand Studio Architects has had a long-term partnership with Pagliacci Pizza including the thoughtful reimagination of the chain's newest location across from Seattle’s Ballard Locks. The original design is a heavy timber replica of a six-beam Haida house—a traditional style of building by the Haida Tribe—which opened in 1939 as a Native American curio shop before serving as a restaurant space starting in 1945.
Lodging Magazine
APRIL 17, 2023
Referring to AAHOA as the “greatest American dream story,” Tyler Morse of MCR delivered a keynote during AAHOACON ’23 in which he offered plenty of business advice for association members on everything from rate strategies to dealing with disruptors. Morse, who is CEO of MCR—one of the largest owner/operators in the U.S. lodging industry—began by imploring hoteliers to push rate.
Hotel Business
APRIL 20, 2023
Hoteliers zealously seek to protect their reputations from negative social media reviews, adverse local news coverage and damning word of mouth. Bed bug infestations can be particularly damaging to a hotel’s reputation because both business and leisure travelers rely on online sources when booking trips. If a guest sues your property, your local news outlet will likely publish your hotel’s name and highlight the corresponding legal complaint as soon as possible.
eHotelier
APRIL 17, 2023
It might feel like procuring contractors for a hotel is a bit of a minefield, but luckily it's one you can learn to navigate with time and experience. To avoid even the smallest of dilemmas, take these tips on procuring contractors onboard and you’ll keep your hotel running smoothly and avoid any hiccups in the guest experience as well.
Modern Restaurant Management
APRIL 18, 2023
Mark Brezinski has been heralded as "the father of Dallas’ fast casual food scene" He has opened more than 50 restaurants in the DFW area including Pei Wei Asian Diner, Bengal Coast, Velvet Taco and his newest venture Bizzy Burger Merchants. Brezinski chronicles his award-winning career and the drama behind the curtain is front and center in his new book called " ForkFight!
Lodging Magazine
APRIL 19, 2023
Speaking with LODGING at AAHOACON 2023, Wyndham Hotels & Resorts’ executive vice president and chief marketing officer, Lisa Checchio, provided an update on Wyndham’s initiative to support hotel ownership by women through its Women Own the Room program, which she said, fits in with Wyndham’s “owner-first philosophy.” She also described other ways Wyndham’s marketing team is supporting franchisees, including boosting labor retention by enabling guests, who may not be carrying cash, to t
Hotel Business
APRIL 17, 2023
Peachtree Group has appointed Jarred Bussert as VP, information technology. In this newly created role, he is responsible for all aspects of the company’s IT infrastructure, including business applications, information security and data integrity. “Jarred’s experience and achievements demonstrate his commitment to supporting business strategies with technology infrastructure,” said Greg Friedman, managing principal/CEO, Peachtree. “As Peachtree continues to grow, I
eHotelier
APRIL 17, 2023
eHotelier, a leading hospitality training and education solutions provider, has released a new report on the state of hospitality skills worldwide. Based on a global survey of professionals in the industry, the report highlights the current skills gaps and training needs in the hospitality sector. The survey was conducted over the past six months in.
Fast Casual
APRIL 18, 2023
Bob Andersen, president of Great Greek Mediterranean Grill, discusses how the brand's tech integration has taken the customer journey to a new level.
Lodging Magazine
APRIL 17, 2023
As hotels continue to move away from traditional full-service food & beverage outlets in the wake of the pandemic, Grab & Go markets or food pantries have emerged as the ‘go to’ for today’s guests. Hotel companies and brands alike have identified these options as the best way to meet the changing demands of time-starved guests with the food items they crave.
Serviced Apartments
APRIL 20, 2023
UK: The shortlisted entries for the 2023 Serviced Apartment Awards have been announced, in advance of the awards ceremony on May 18th in London. The shortlists have been chosen by an independent panel of expert judges which includes travel buyers, consultants, investors, designers, journalists and architects. These are in addition to the Readers Choice award categories – Rising Star, Industry Inspiration and Travel Buyer of the Year – which will be decided by an online poll of Serviced Apartment
eHotelier
APRIL 16, 2023
Hotels are among the most energy-intensive buildings, making them ideal candidates for renewable energy adoption.
Fast Casual
APRIL 19, 2023
During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success in the changing restaurant and franchising space.
Lodging Magazine
APRIL 17, 2023
ATLANTA—Peachtree Group announced the appointment of Jarred Bussert as vp, information technology. In this newly created role, Bussert will be responsible for all aspects of the company’s IT infrastructure, including all business applications, information security and data integrity. “Jarred’s experience and achievements demonstrate his commitment to supporting business strategies with technology infrastructure,” said Greg Friedman, Peachtree’s managing principal an
Hotel Business
APRIL 20, 2023
Best Western Hotels & Resorts has opened the Best Western Iowa/Lake Charles East in Iowa, LA. The fully renovated hotel, consisting of 61 guestrooms and suites, just completed a $3-million full renovation, which includes new guestrooms and public spaces. Each guestroom and suite features spacious accommodations and a large flat-screen television, mini fridge, microwave and coffee and tea maker.
Travel Pulse Destinations
APRIL 19, 2023
Consumers play a critical role in helping to protect wildlife when traveling. Here are one dozen easy-to-implement tips for travelers who want to make sure their tourism dollars don't do more harm than good.
Hotel Owner
APRIL 19, 2023
The way travellers book accommodation is dramatically changing. For years, travellers have been confined to the rigid output of rate plans, which limits flexibility when trying to find a hotel room and extra services such as breakfast, parking, and Wi-Fi access to suit a guest’s needs. As choice and transparency have become more possible in other elements of consumers’ lives – whether it’s online shopping or banking – they expect the same experience when it comes to booking travel.
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