PhocusWire
OCTOBER 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make informed purchase decisions.
eHotelier
OCTOBER 25, 2023
Inventory management and sustainability: A win-win strategy for the hotel industry - Insights - Insights Here are ways hotels can minimize secondary inventory waste in their rooms in order to reduce costs, increase profits and promote sustainability.
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Lodging Magazine
OCTOBER 30, 2023
Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.
Modern Restaurant Management
OCTOBER 16, 2023
The last few years have not been easy for several key industries in the U.S., including restaurants. According to CNN, there are fewer U.S. restaurants today than in 2019 and it is not clear when —if ever — they’re coming back. In 2022, there were about 631,000 restaurants in the United States. That’s roughly 72,000 fewer than in 2019.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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EATER
OCTOBER 19, 2023
With gender-affirming ID checks and de-escalation tactics that avoid police intervention, these individuals are reshaping nightlife security to better serve the LGBTQ+ community.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Nation's Restaurant News
OCTOBER 6, 2023
Hi and welcome to Extra Serving, a Nation’s Restaurant News podcast. I’m your host, Holly Petre. Today is a very special episode. You won’t hear a conversation between me and my cohosts.
eHotelier
OCTOBER 18, 2023
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
Lodging Magazine
OCTOBER 19, 2023
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
Modern Restaurant Management
OCTOBER 23, 2023
Launching a fine dining restaurant is an undoubtedly exciting venture, but it's not without its challenges. With the fierce competition in the food industry, a well-thought-out pre-launch marketing strategy is crucial to ensure your restaurant gets the attention it deserves. With 60 percent of new high-end restaurants failing within the first year, it’s clear that far too many budding restauranteurs are not pursuing the optimum marketing strategies.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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EATER
OCTOBER 23, 2023
Scott Eisen/Getty Images He’s in his “virtual events” era, apparently After a nearly six-year social media hiatus, disgraced chef Mario Batali is officially back on Instagram. The chef made his comeback to the platform on October 21, complete with a slightly blurry photo of red-sauced pasta and a cryptic announcement: “Mario Batali virtual events coming soon.
Hotel Business
OCTOBER 18, 2023
The third quarter of this year shows the top 25 U.S. markets have recovered 99.1% for group business compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and average daily rate (ADR.) The index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the key drivers of hotel performance and is updated on a quarterly
SAS
OCTOBER 13, 2023
October 13 is National M&M Day in the US. It’s a time to reignite the debate about whether you can taste the difference between the different colored chocolate-filled candies. If you’re like me, equally as enjoyable as eating M&Ms is taking a crack at how many of them are in [.
eHotelier
OCTOBER 17, 2023
By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Lodging Magazine
OCTOBER 25, 2023
Discussions of guest expectations in today’s hotel industry often involve aspects such as hyper-personalization, digital transactions, guestroom entertainment, wellness, and sustainable practices. Perhaps because security is so fundamental to hospitality, it is less common as a trending topic. But the protection of guests and their assets will always be a priority, one that guests themselves are highly cognizant of.
Modern Restaurant Management
OCTOBER 11, 2023
When you ask your diners how they would like to pay, when was the last time they handed over physical cash? Perhaps you don’t even accept cash anymore? You wouldn’t be alone; well-known brands including Prezzo, Itsu and Côte Brasserie have all made the decision to go card-only for good as a means to reduce costs and speed up customer service.
EATER
OCTOBER 11, 2023
Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Even though I’m working at one of the most popular restaurants in New York City, I’m dressed better than most of the men in the dining room.
Industry Insights Lodging Magazine
OCTOBER 5, 2023
MCLEAN, Virginia—According to a recent global survey conducted by Hilton and Ipsos, travelers say they will reduce other areas of personal spending to prioritize leisure travel in 2024, with a majority across generations indicating their top reason to travel in 2024 will be to rest and recharge, with more emphasis on sleep than ever before. Those insights and more were unveiled with the launch of Hilton’s third-annual trends report: “What Millennials, Gen Z, Gen X, […] The post Hilton Find
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Hospitality Net
OCTOBER 31, 2023
The World Travel & Tourism Council (WTTC) gears up for its stellar 23rd Global Summit in Kigali this week (1-3 Nov), with Ivorian footballing legend Didier Drogba set to take to the stage.
eHotelier
OCTOBER 9, 2023
Renovation trends: stylish, custom and connected - Insights - Insights Keeping 2023 property improvement projects on target requires creative procurement, realistic scheduling, and wherever possible, going local.
Lodging Magazine
OCTOBER 30, 2023
ITHACA, New York—The Cornell Hotel Society Hall of Fame Nomination/Selection Committee announced the 2023 honorees to enter the Cornell Hotelie Hall of Fame. The honorees will be celebrated during Hotelie Super Sunday on November 12, 2023, at The Pierre in New York City. The Hall of Fame inductees for 2023 are: Additionally, Karim Abouelnaga ’13 has been selected to receive this year’s Rising Star award, recognizing early Hotelie successes.
Modern Restaurant Management
OCTOBER 6, 2023
IoT has become an indispensable tech solution for the restaurant industry. Integrating IoT devices and connectivity drives efficiency, enhances food safety, mitigates risks, increases transparency, reduces waste, and provides many other benefits for restaurants. In fact, leveraging IoT is revolutionizing the sector by optimizing supply chain management, enhancing the customer experience, and facilitating data-driven decision-making.
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
EATER
OCTOBER 2, 2023
That Pumpkin Spice Latte from Starbucks is going to cost you more than it used to, thanks to inflation and higher wages for workers, among other factors.
Hotel Business
OCTOBER 25, 2023
Indoor air quality (IAQ) has been an ongoing concern within hotel guestrooms and public spaces, and the COVID-19 pandemic only heightened guest and hotelier awareness of the air they breathe in and out when on property. Hotel Business caught up with Bhavesh Gupta, global director of engineering, Honeywell Building Technologies , to gather his insights on Honeywell ‘s three tips on how to keep indoor air safer when outdoor air quality reaches harmful levels.
Hospitality Net
OCTOBER 3, 2023
Accor and the German multi-brand hotel operator The Chocolate on the Pillow Group are expanding the Mercure portfolio in Switzerland. For the two partners, this is already the seventh joint project, with two more in the planning stages. With the opening and takeover of operations of the Mercure Zurich City scheduled for November 1, 2023, The Chocolate on the Pillow Group is also expanding into Switzerland for the first time.
eHotelier
OCTOBER 3, 2023
How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
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