eHotelier

JULY 6, 2023

From understanding your target audience to leveraging guest data, here's how to put together a guest journey that helps you to achieve your desired results.

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MEWS

JULY 6, 2023

Communal spaces in hotels are evolving with the changing guest needs and expectations. More and more hotels are becoming versatile spaces where guests blend with locals and staff. This is most obvious in hotel lobbies, which have evolved beyond a place for guests to just check in or out.

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eHotelier

JULY 6, 2023

IHG® Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 hotels, across 18 distinct brands, has announced the signing of a franchise agreement with DIA SARL to debut IHG’s premium brand, voco, in the Lebanese capital. The signing took place in Beirut, in the presence of H.E. Walid Nassar, the Minister of Tourism for Lebanon.

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Hotel Owner

JULY 6, 2023

Blossoms Restaurant, which is situated within Rutland Hall Hotel and Spa, celebrated its first year in operation on 6 July and revealed it has already served more than 58,000 guests across various culinary occasions. Rutland Hall Hotel and Spa is a 19th Century country house hotel, offering guests suites and lodges alongside standard, deluxe and superior rooms.

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

JULY 6, 2023

Preserving the charm of history, rediscovering the soul of a place and its essential character. New boutique hotel Pieve Aldina, part of the French group Domaine de Fontenille, stands next to the medieval village of Radda in Chianti, along the Chiantigiana, the ‘wine road’ that connects Florence and Siena. The project is signed by Pierattelli Architecture, an Italian architectural firm based in Florence and Milan, which oversaw the renovation and interior design of the spaces, preserving their o

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eHotelier

JULY 6, 2023

Constellar is delighted to announce the recent appointment of Paul Lee to its executive team as part of its ambition to become a global leader in the MICE industry. Lee's leadership will be instrumental in steering sustainable growth across new and existing markets.

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Marketing 130

Hotel Owner

JULY 6, 2023

More than 40 hotels have joined a £2bn legal claim with law firm Harcus Parker with the aim to get compensation from energy companies who are alleged to have paid secret commissions to third-party brokers. The undisclosed broker commissions, which were added onto the unit cost of gas and electricity, are said to have falsely inflated energy prices for up to 2 million businesses and organisations in the UK.

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Pricing 105

eHotelier

JULY 6, 2023

On 28-29 June, the VisitBritain Business Events team attended The Meeting Show, the largest business-to-business (B2B) trade show in the UK, with attendance from domestic and international event buyers.

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Events 130

Hotel Owner

JULY 6, 2023

The Inn Collection Group has rebranded St George Hotel as The Harrogate Inn, after purchasing it in February 2022. With refurbishment plans taking place over the last five months, the programme of works has been extensive, creating a brand-new place for eating and drinking on Parliament Hill, as well as six new, ground floor guest rooms. With a new feature entrance looking out on Crescent Gardens, Barking George is the new food and drink venue.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

JULY 6, 2023

Oaky, the hyper-personalised hotel upselling solution, is pleased to announce its latest collaboration with Asksuite, the leading provider of hotel chatbot solutions. This partnership aims to empower hoteliers to seize upsell opportunities on their direct booking websites in real-time while providing extra convenience to guests and increasing the efficiency of guest communication.

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Hotel Owner

JULY 6, 2023

Former Manchester United star Gary Neville has launched a new £400m landmark development in Manchester which will feature a five-star 165-room hotel. The mixed-use scheme is being brought to the market through a collaboration between Relentless Developments and stakeholders KKR, Salboy and Manchester City Council. Relentless has confirmed it is in the final stages of signing a deal with an upscale global hotel operator for the tower, which will be announced in the autumn.

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Marketing 105

eHotelier

JULY 6, 2023

Lošinj Hotels & Villas in Croatia is delighted to announce the appointment of Ninoslav Vidović as the tourism company’s new Director of Sales & Marketing.

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Hotel Owner

JULY 6, 2023

Chesford Grange Hotel has announced that a “huge” multi-million refurbishment is underway for its meeting and event facilities, with works aimed to be completed this Autumn. The refurbishment is said to form part of a key strategy to reposition the product within the MICE marketplace. Upgrades to the property will see multiple event spaces “look much more premium, with a modern and stylish concept throughout”.

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Events 103

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

JULY 6, 2023

UNWTO will work with Alpitour World as a strategic partner to advance innovation, education and sustainability across every part of the tourism sector.

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Hospitality Net

JULY 6, 2023

Newport Hospitality Group (NHG), a leading hotel management company in the hospitality industry, is thrilled to announce the grand opening of the Home2 Suites by Hilton Fayetteville North, bringing NHG’s total number of rooms in the market to 338. This all-suite hotel joins the group’s successful properties in the area, Candlewood Suites Fayetteville, and Fairfield Inn & Suites Fayetteville North, reinforcing Newport’s strong commitment to the Fayetteville market.

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Marketing 98

Hotel Business

JULY 6, 2023

At HITEC Toronto, DISH Business introduced its OnStream platform and LG Electronics showcased Apple AirPlay on its hotel TVs as the first provider to offer the service in guestrooms. DISH Business launches OnStream platform DISH Business has debuted OnStream , a Platform as a Service (PaaS) that delivers content to TV screens, displays and mobile devices to power custom digital experiences for hotel management, staff and guests.

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Hospitality Net

JULY 6, 2023

Hyatt House Colorado Springs Airport celebrated its official opening today, marking the first Hyatt House hotel in Colorado Springs, thoughtfully expanding the Hyatt House brand footprint in markets that matter most to guests and World of Hyatt members. Owned by Coughlin & Company, Inc. and managed by 5 Senses Hospitality Management, Hyatt House Colorado Springs Airport is conveniently located less than a 5 minute drive from Colorado Springs Airport and will provide guests with the service and c

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Hospitality Management Marketing 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Business

JULY 6, 2023

Hotel Business spoke with Manny Dominguez , principal at design firm Cooper Carry , to discuss what it takes to design hotels on or near college campuses. How do you approach hotel projects that are near or on college campuses? Is it different than other hotel projects? Just being near a campus isn’t enough; that’s a missed opportunity for a university hotel.

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Marketing 96

Hospitality Net

JULY 6, 2023

At HVS, we take sustainability seriously. It is an important topic for us as a firm and also for the hospitality industry as a whole. As consultants to hotels and hotel operators, we spend much time traveling to meet our clients and conducting site inspections at hospitality properties across the country and globe. Travel is an essential component of what we do as a firm.

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Revenue Hub

JULY 6, 2023

We are delighted to welcome 3&6 as an Expert Partner In this “Who Are We” interview we are joined by: Ben Hanley – Co-founder Tristan Heaword – Co-founder Through our conversation you will hear more about the company, when they were founded, typical client profile and geographical focus. After which we dig deeper into the backstory how the company came about risks taken to get started and what the future holds.

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Marketing 94

Hospitality Net

JULY 6, 2023

Along the pristine shores of Kahuwai Bay on Hawaiʻi’s Kona Coast awaits a captivating destination sought after by voyagers for centuries. First discovered by Polynesians around the year 1000 AD and built into a thriving fishing village, these shores have continued to evolve during its long and layered history. Officially open to guests as of July 1, Kona Village, A Rosewood Resort is privileged to call this sacred land of Kaʻūpūlehu home.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

JULY 6, 2023

People on TikTok are pretending to die from drinking McDonald’s new Grimace shake as part of an absurdist trend timed to the mascot’s birthday.

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Hospitality Net

JULY 6, 2023

In Frederik Backman’s New York Times best-selling book, “A Man Called Ove”, the first chapter is aptly titled, “A man called Ove buys a computer that is not a computer.” In those first few pages, readers are introduced to fifty-nine-year-old Ove, a decidedly grumpy and impatient man who ventures into a tech store on a mission to buy a computer. He mistakenly asks the young sales associate for an ‘O-Pad’.

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Book 98

Revenue Hub

JULY 6, 2023

Google My Business for hotels (now Google Business Profile ), is a free local search product that opens the door to a bevy of hotel SEO opportunities and increased visibility of your property. NB: This is an article from Travelboom Whether you’re running a hotel or bed & breakfast, you can use a Google Business Profile to better promote your property and increase your presence in the local search results.

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Accounting Article Information Communication 87

Hospitality Net

JULY 6, 2023

The Hotels Network (THN), a full-stack growth platform for hotels, has announced its latest innovative offering, SafeDirect, designed for hoteliers to dramatically increase their website conversions. The all-in-one turnkey solution allows hotels to effortlessly provide complimentary travel assistance insurance to every guest who reserves a room through their brand.com website.

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.