Thu.Apr 11, 2024

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Six winning strategies to increase direct bookings

eHotelier

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

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Beyond the Plate: Evolution and Exploration in the 2024 Restaurant Scene

Modern Restaurant Management

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition.

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Erie Company to pitch at National Competition

eHotelier

A local start-up company, Away Together, will be pitching their mobile application at the HFTP (Hospitality Financial and Technology Professionals) HITEC (Hospitality Industry Technology Exposition and Conference) in June of this year.

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Yelp Data Reveals Fastest Growing Brands

Modern Restaurant Management

The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. The top five food businesses that saw increases in consumer interest are: CAVA: +54 percent Scooter’s Coffee: +51 percent LongHorn Steakhouse: +38 percent The Habit Burger Grill: +29 percent Wawa: +88 percent The list highlights Challenger brands, which are not market leaders but a

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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5 Types of hotel credit card fraud and how to prevent them

MEWS

What is a credit card scam? A hotel credit card scam occurs when someone uses a stolen or fake credit card for fraudulent activities. Usually, the aim is to obtain credit card information or manipulate payment processes within the hotel's systems. With the increasing prevalence of eCommerce and digital payments , the risk of phishing scams, hacking, or credit card theft has grown.

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Straight From The Source: Chef John Csukor

Lodging Magazine

From menu engineering to reducing food waste, Entegra Procurement Services remains keenly focused on boosting the F&B bottom line for hoteliers, as well as enhancing guest satisfaction. The company weaves together comprehensive F&B solutions and trends in a number of areas through both a video interview with John Csuzkor, head of culinary, North America, at Entegra, as well the research-based whitepaper.

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KTQ Group launch Kirra Point Holiday apartments – ‘stay a while’ in the lap of luxury

eHotelier

Queensland’s sun-soaked Gold Coast has long been a favourite for Australian holidaymakers, and now travellers have even more reason to visit, thanks to the launch of Kirra Point Holiday Apartments. Developed by KTQ Group, the creators of award-winning Elements of Byron, and opening on 12 April, as part of Kirra Point’s buzzy new lifestyle Precinct, the high-end rental apartments are set to usher in a new era of luxury accommodation for the coastal region.

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“Nogave” Is the New Agave

EATER

“Nogave” is a sustainable alternative to agave nectar in cocktails, like the Margarita, Oaxaca Old-Fashioned and more. Here's how to make it.

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Chef Mauro Panebianco welcomes Intercontinental Maldives for an exclusive residency

eHotelier

InterContinental Maldives Maamunagau Resort is pleased to announce a week-long residency with Mauro Panebianco, an excellent chef known for his exquisite take on Italian cuisine. Set to take place between April 27th and May 4th, guests can look forward to an incredible culinary spectacle as the chef will be preparing various dishes for 3 nights at Lighthouse, an oceanfront culinary gem renowned for its brilliant Mediterranean culinary creations and scenic views.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How to Manage Your Hotel’s Online Reputation

Revenue Hub

In today’s digitally connected society, understanding how to manage your hotel’s online reputation has transitioned from a luxury to a necessity. With the increasing influence of online reviews and social media on consumers’ decision-making, it is crucial for hoteliers to take a proactive stance on hotel reputation management. NB: This is an article from SkyTouch Subscribe to our weekly newsletter and stay up to date In this comprehensive guide, we’ll help you navigate through various techniques

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Caption by Hyatt Chattanooga, developed by 3H Group, Inc., breaks ground

eHotelier

Hyatt Hotels Corporation celebrates the groundbreaking of Caption by Hyatt Chattanooga in Tennessee, set to open in early 2026. Developed by 3H Group Inc. under a franchise agreement with Hyatt, the hotel in Chattanooga will uniquely combine the design and comfort of an upscale, lifestyle hotel with the self-activation capabilities of a select-service property.

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Cookie Deprecation in 2024: What Marketers Need to Know

Revenue Hub

In the ever-evolving landscape of digital marketing, one of the most significant shifts in recent years has been the deprecation of third-party cookies. As we move further into 2024, the impact of this change is becoming increasingly apparent. NB: This is an article from three&six , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date With Google Chrome taking steps to restrict third-party cookies by default, marketers are faced with the challenge of adapting the

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Accor partners with Beautiful Destinations to unveil ‘For ALL The Travellers In You’ campaign

eHotelier

Global hospitality leader, Accor, has joined forces with leading content studio, Beautiful Destinations, to launch a groundbreaking campaign that uses video content to inspire wanderlust and reinforce brand love. The project, titled ‘For ALL The Travellers In You’, leverages innovative storytelling and dynamic content creation to showcase Accor's leading brands and immersive destinations.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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3 Ways to Break Down Data Silos at Your Hotel

Revenue Hub

A data silo is a collection of data clustered away in one system, section, or department that other parts of the organization cannot access easily (for instance, if each department had their own excel spreadsheet and refused to share). NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons.

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Arnaud Faye appointed Executive Chef at Le Bristol Paris

eHotelier

The world of haute cuisine is witnessing a significant changing of the guard as Le Bristol Paris prepares to welcome Arnaud Faye as its Executive Chef.

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First Kimpton Opening Planned in Lisbon, Portugal

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in early 2025, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.

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Podcast: Tips and Tactics to Achieve Inventory Management Excellence

Sculpture Hospitality

We're thrilled to share with you a must-listen (or watch) resource for anyone in the hospitality industry looking to elevate their inventory management game.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy

Hospitality Net

My fellow hoteliers, the future of our industry is upon us, and it is one marked by the transformative power of artificial intelligence (AI). As we look ahead to the hotel landscape of 2024, I am excited to share with you a vision that will elevate guest experiences like never before - through the synergy of AI and the human touch.

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Sunstone to acquire Hyatt Regency San Antonio Riverwalk for $230M

Hotel Business

Sunstone Hotel Investors Inc. has entered into a definitive agreement with an affiliate of Hyatt Hotels Corporation to acquire the fee-simple interest in the 630-room Hyatt Regency San Antonio Riverwalk. Sunstone is acquiring the hotel for a gross purchase price of $230 million. Hyatt will continue to manage the hotel under the Hyatt Regency brand and will contribute approximately $8 million of key money as part of the transaction, subject to the terms of the company’s management agreement

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Marriott International Accelerates Growth in Poland With More Than 10 Anticipated Openings in the Pipeline

Hospitality Net

Marriott International, Inc., announced its plans to expand its portfolio in Poland with the expected addition of more than 10 properties in the next few years, including the debut of two brands - Le Méridien and Element Hotels by Westin - in the market. The anticipated openings will further enhance the company’s footprint in the country, where it currently has a portfolio of 24 properties and over 4,500 rooms across 12 brands and eight cities - Warsaw, Sopot, Krakow, Poznan, Katowice, Wroclaw,

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BWH Hotels Shares Eco-Conscious Brand Partnerships

Lodging Magazine

PHOENIX, Arizona—BWH Hotels introduced new eco-conscious brand partnerships while continuing to encourage individual properties to prioritize localized sustainability efforts in their respective markets. Coming into 2024, BWH Hotels announced it would be working with Tesla to install electric vehicle charging stations at properties throughout North America, with installation beginning this year, and plans to expand internationally.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Aligned Hospitality Management Expands Portfolio with Milestone 25th Property, The M Solvang in California

Hospitality Net

Aligned Hospitality Management, a leading third-party hotel management company, continues its impressive growth by adding The M Solvang to its esteemed portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market.

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In Conversation With Mitch Patel: New AHLA Vice Chair Supports Agenda for 2024 and Beyond

Lodging Magazine

Mitch Patel, president and CEO of Chattanooga, Tennessee-based Vision Hospitality Group, recently spoke with LODGING regarding his goals as AHLA vice chair, current challenges and positive aspects of the lodging landscape, and his outlook for the industry. What initially attracted you to the hospitality industry? My parents came to this great country with little in their pockets, trying to pursue the American Dream.

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Grand Hyatt Barcelona has chosen Wifirst to create a brand new connectivity journey

Hospitality Net

The Grand Hyatt Barcelona, through a local agreement, has chosen Wifirst for the deployment and management of a new WiFi infrastructure as part of the transformation of this Barcelona gem situated in the heart of Avenida Diagonal. The Grand Hyatt Barcelona now embodies a perfect fusion of refinement, elegance, but also technology avant-garde.

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Unlocking AI in Hospitality SMEs: Q&A with Ian Millar

EHL Insights

Amidst the current discussions about AI's transformative potential, there's a common industry misconception that it primarily benefits large-scale hotels and enterprises, leaving smaller and medium-sized firms behind in the dark ages. To shed light on the nuanced reality, we sat down with EHL’s Ian Millar , Senior Lecturer in Hospitality Technology, to discuss how AI is not just a tool for hospitality giants but can also be a game-changer for SME hotels and firms with an innovative mindset.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.