Wed.Sep 20, 2023

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What hoteliers need to know about rising insurance costs: leave no stone unturned

eHotelier

What hoteliers need to know about rising insurance costs: leave no stone unturned - Insights - Insights Hotel operators can combat rising rates with audits, accountability, and awareness of post-pandemic challenges.

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Kickon Group to launch Latin-American venue Pincho Disco

Hospitality Magazine

Set to open in late November in Victoria’s Collingwood, Pincho Disco is the latest venue to join the Kickon Group’s portfolio alongside Cinder, The Terminus Hotel, and Palm Beach’s The Collective. Pincho Disco’s culinary direction takes inspiration from the flavours and ingredients of Latin America whilst championing local produce.

Magazine 130
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Imperial Hotel Gold Coast (Formerly Palazzo Versace) announces two Senior appointments

eHotelier

The evolution of the Imperial Hotel continues, with the appointment of two senior managers. Accomplished hotelier Lisa Costello has returned to the Gold Coast, named as Director of Sales & Marketing of the Imperial Hotel, formerly Palazzo Versace.

Marketing 261
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Flor de Caña Sustainable Cocktail Challenge ANZ winner crowned

Hospitality Magazine

Andrea Marseglia of New Zealand’s Teresa Cocktail Bar in Hawke’s Bay has taken out the top spot at the ANZ regional final of the Flor de Caña Sustainable Cocktail Challenge. Held at Sydney’s Door Knock, Marseglia crafted the winning cocktail creation which saw him crowned as ANZ’s Most Sustainable Bartender. Marseglia’s cocktail was called the L.O.C.A.L meaning Land of Change, Adapt and Learn.

Magazine 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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WTTC and Hotelbeds uncover Global Tourism Trends

eHotelier

The World Travel & Tourism Council (WTTC) partnered with Hotelbeds to bring sector leaders together in Palma, Mallorca, to delve into the ever-evolving dynamics of global Travel & Tourism.

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IDeaS G3 Revenue Management Software now in Spanish and French

eHotelier

IDeaS announces its flagship product, G3 Revenue Management Software (RMS), is now available in Spanish and French. The software is already available in English, German, and Chinese, with Japanese to quickly follow in the future.

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Welcoming progress on EU-wide short-term rental rules

Hospitality Net

Airbnb has today welcomed progress towards EU-wide short-term rental rules, as EU policymakers voted in favor of proposals to make hosting rules more simple and proportionate across the bloc.

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Andaz Macau opens doors as largest property within Andaz Brand Portfolio

eHotelier

Hyatt Hotels Corporation announced today the opening of Andaz Macau in collaboration with Galaxy Macau™, the city’s prestigious luxury shopping, dining, entertainment and resort complex. The latest opening is the Andaz brand’s first and only hotel in Macau and its largest property globally. Inspired by the vibrant local art, culture, and architecture, the hotel features more than 700 uniquely appointed guest rooms and suites, immersing guests in the "real Macau.

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Braintree Group Opens River’s Edge Hotel, a Tapestry by Hilton, in Portland, Oregon

Hospitality Net

Braintree Group, a privately held, vertically integrated, national real estate development and investment firm, announced today the grand opening of the River’s Edge Hotel, a Tapestry by Hilton. The newly renovated property is centrally located in the South Waterfront neighborhood overlooking the banks of the Willamette River.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Aloft Hotels makes its grand debut in Singapore with the opening of Aloft Singapore Novena

eHotelier

Aloft Hotels, part of Marriott Bonvoy’s portfolio of 31 extraordinary hotel brands, today announces the brand’s entry into Singapore with the opening of Aloft Singapore Novena, which serves as the largest Aloft hotel in the world. The new hotel brings the brand’s vibrant and flexible spaces to the Balestier neighbourhood, one of Singapore’s most energetic districts, that offers an eclectic mix of local cuisines, culture, and entertainment.

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Industry sentiment remains hopeful for ADR and group demand, recession fears grow

Hospitality Net

In early Q3 2023, STR completed the third edition of the Hospitality Industry Sentiment (HIS) survey, a quarterly survey of travel industry professionals. Between the first and second waves of this survey, we saw some subtle shifts in experts’ expectations for industry performance. Leisure demand was tapering off, but group demand and major events were on the rise.

Book 105
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Marriott International announces winners of 2023 Masters of the Craft

eHotelier

Marriott International today announced the winners of Masters of the Craft, an annual culinary and beverage competition designed to foster creativity and innovation while highlighting exceptional chefs and bartenders across the Marriott Bonvoy portfolio of hotels in the U.S. and Canada.

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avid hotels Celebrates Fifth Anniversary with Opening of First New York Hotel

Hospitality Net

avid hotels - part of IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,000 destinations across 19 brands - today announced the opening of its first New York property in Brooklyn. Operating under the ownership of SUNSHINE BROOKLYN LLC, avid hotel Brooklyn - Dyker Heights is one of many new-to-market avid hotels opening this year.

Marketing 105
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Travel Outlook Partners with MosaicVoice to bring the power of artificial intelligence to the hospitality industry’s leading call center

eHotelier

With MosaicVoice AI-powered real-time guidance, Travel Outlook agents can bring unparalleled levels of service and a newfound attention to detail to every call.

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I-Berhad and Wyndham launch first Wyndham Suites KLCC

Hospitality Net

I-Berhad, the developer of Malaysia’s No. 1 Technology City in Shah Alam, i-City, partners with the world’s largest hotel chain, Wyndham Hotels & Resorts for its RM820 million GDV luxury condominium development in Kuala Lumpur City Centre (KLCC).

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Yuni Hunter has been appointed General Manager at AC Hotel Irvine

eHotelier

AC Hotel Irvine proudly introduces Yuni Hunter as its new General Manager. In this role, Hunter will oversee and manage the daily operations of the property.

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Hotel AKA Brickell Opens in Miami, Florida

Hospitality Net

AKA, a global leader in luxury hospitality and the creator of the World’s Most Livable Hotels®, today reveals its design transformation at the 36-story Hotel AKA Brickell, located in the energetic Brickell neighborhood at the Brickell Arch at 1395 Brickell Avenue. Just as Brickell continues to evolve and shape this burgeoning area of Miami, AKA does the same for the hospitality and design space - the brand evolves, shapes and leads the charge.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Lodging Conference Panels Point to Golden Age of Travel; Uncertain Short-Term Economic Outlook

Industry Insights Lodging Magazine

The Lodging Conference kicked off on Sept. 18, 2023, with an opening session where executives discussed the ‘Golden Age of Travel,’ current development conditions, and the increased importance of brand families, among other things. In a session entitled “Deals, Development, M&A,” panelists pointed to a number of reasons for optimism, including pent-up post-pandemic travel demand.

Magazine 104
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Booking.com dominates review market share but is losing ground to Google

PhocusWire

The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.

Marketing 115
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Delta Hotels by Marriott Introduces New Hydration Program With Waterdrop to Help Travelers Embrace a Moment of Pause

Hospitality Net

In a world that moves at a rapid pace, finding moments of pause and self-care is paramount to maintaining momentum. Delta Hotels by Marriott®, part of Marriott Bonvoy®’s global portfolio of 31 extraordinary hotel brands, is furthering its commitment to creating seamless and thoughtful travel experiences by introducing an exclusive new and complimentary hydration program with waterdrop®, whose mission is to encourage people to drink more water so that they can live a healthier, longer, and more s

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Leverage Personalization for More Cost Effective Direct Bookings

Revenue Hub

In our first article , we explored three effective steps to elevate your independent hotel’s online reputation, boosting the number of positive bookings to drive more direct bookings. NB: This is an article from Directful Now, let’s dive into the second part! When it comes to increasing direct bookings, guest satisfaction is key. Alongside demonstrating your commitment to guest satisfaction through monitoring and responding to guest reviews, you should explore other cost-effective marketing te

Book 101
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Marriott International Announces Winners of 2023 Masters of the Craft

Hospitality Net

Marriott International today announced the winners of Masters of the Craft, an annual culinary and beverage competition designed to foster creativity and innovation while highlighting exceptional chefs and bartenders across the Marriott Bonvoy portfolio of hotels in the U.S. and Canada.

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3 Must Try Slices at One Bite Pizza Fest

Adora POS

Join us at Dave Portnoy's One Bite Pizza Festival! Experience the ultimate pizza celebration featuring pizzerias from all over The Boroughs. Indulge in the irresistible scent of freshly baked pizza, savor cold beverages, and groove to live music. Discover three must-see pizzerias, including Luigi’s Pizza, Angeloni’s, and Ace’s Pizza, each with its unique flavors and stories.

Events 98
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The École Nationale Supérieure de Pâtisserie (ENSP) becomes the world’s largest campus dedicated to the Pastry Arts

Hospitality Net

The École Nationale Supérieure de Pâtisserie (ENSP), a world-renowned benchmark in the arts of pastry and ice-cream, located in Yssingeaux in the Haute-Loire department of France, announces the opening of its new extension, on which work began in June 2022.

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BluIP can help you reduce call volumes by over 50%. In fact, WE GUARANTEE IT.

NV Hotels

Today’s blog is provided by our premier member, BluIP. BluIP® is a Tier1 global service provider and communications technology innovator. We provide several enterprise-grade, end-to-end cloud communication products, including: • Resort/Hotel Cloud PBX • Conversational AI with Automation Solutions • Cloud Reservation Center Solutions • Enhanced SIP Trunking • Centralized Hotel Operator • Microsoft Operator Connect – Authorized Partner These solutions are integrated with our Artificial Intel

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.