article thumbnail

MRM Research Roundup: QSR Update and What Feeds Us

Modern Restaurant Management

Service Management Group (SMG) published new research highlighting how quick service restaurant (QSR) brands can drive app adoption. While contactless ordering and convenience are certainly benefits of app usage, consumers indicate those aren’t the primary reasons they’re downloading apps. Mobile Apps.

Download 184
article thumbnail

Takeout For Good and Menus Go Tech

Modern Restaurant Management

Added sanitizing stations. Expanded service offerings to best meet consumer needs. "PathSpot works alongside the food industry to promote handwashing and enhance a positive culture around sanitation, using data to help plan and protect against future risk," said Christine Schindler, CEO and co-founder, PathSpot. "I'm

L&D 177
article thumbnail

MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

Service Management Group (SMG) introduced its third annual report on third-party delivery: Take control of third-party delivery to protect your brand. The full report and methodology can be downloaded at InspirePRGroup.com. Third-Party Delivery Impact. Eating 2020. Rely on QSR.