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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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The world’s best resorts to work in

Les Roches

You may also find work at incredible resorts that will boost your career profile and boost your prospects for landing exciting future roles. In this article, we’ll look at some of the best resorts to work in and how you can prepare for a job in this exciting industry. Why work in luxury resorts?

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The best private island resorts you could work on

Les Roches

Transform your working life by joining the resort management teams of the world’s top private island resorts. In this article, we’ll look at what it can be like working on island resorts. What are private island resorts? This also means staff are expected to offer incredible customer service.

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Why choose a career in food and beverage management?

Les Roches

Photo Credit: FilippoBacci/E+via Getty Images Food and beverage management focuses on the operations of restaurants, cafes, bars, hotels, and other food and beverage establishments. Whatever the setting, food and beverage management offers a rewarding career full of opportunities.

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10 of the best companies to work for in hospitality

Les Roches

The industry encompasses businesses such as hotels, resorts, restaurants and spas. While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers.

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Navigating management in the hospitality industry: Tips for success

Les Roches

It involves various responsibilitie­s such as customer service, house­keeping and overseeing staff. Depending on where you work, successful hospitality management can require strategic thinking and effe­ctive marketing technique­s to enhance profitability.