Remove Customer Service Remove Kitchen Operations Remove Presentation Remove Server
article thumbnail

Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

More than half (55 percent) of global consumers say automated food preparation is unacceptable for both quick service and table service restaurants, while nearly half (49 percent) say they’re likely to order food through an artificial intelligence tool, such as a chatbot or drive-thru. This line is often blurred.

article thumbnail

Revolutionizing Restaurant Operations with Advanced Networking Solutions

Modern Restaurant Management

Advanced networking solutions have emerged as a critical player in this revolution, offering the potential to enhance restaurant operations dramatically. These technologies promise to streamline processes, improve customer service, and provide a competitive edge in an increasingly digital world.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of house staff also work closely with kitchen employees to ensure that orders are delivered promptly and accurately. In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations.

article thumbnail

Fast Food Restaurant Management – Diving deeper

Lithos POS

To keep kitchen operations efficient kitchen managers must control inventory, order supplies, and maintain kitchen hygiene standards. They communicate with the administrative team, particularly the General Manager, to streamline kitchen operations, implement menu changes, and address any kitchen-related issues.

article thumbnail

White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

. “Artificial intelligence and automation have been an area White Castle has wanted to experiment with to optimize our operations and provide a better work environment for our team members,” said Lisa Ingram, CEO of White Castle. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Catering 143
article thumbnail

The 20/20 on 2020: Restaurant Experts Weigh In

Modern Restaurant Management

Integrating all of these new platforms and technologies so that they work together seamlessly will present both a tremendous challenge and opportunity. With this model, customers typically do not enter the space and can only order for delivery. Thus, the operator can focus on fulfilling delivery tickets.