Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JANUARY 23, 2024

Transform your working life by joining the resort management teams of the world’s top private island resorts. This also means staff are expected to offer incredible customer service. What kind of roles do private island resorts offer?

Resort Management 52

Resort Management Customer Service Communication Housekeeping 52

Les Roches

JULY 11, 2023

Food and beverage manager : working within food and beverage management can include overseeing a team of chefs, stock inventory and employee scheduling Restaurant manager: supervising operations in the kitchen and ensuring the restaurant complies with health, safety and quality assurance Sales and marketing director: this role includes managing a (..)

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

Les Roches

OCTOBER 10, 2023

The industry encompasses businesses such as hotels, resorts, restaurants and spas. While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers.

Travel and Tourism 52

Travel and Tourism Hospitality Management Training Resort Management 52

Les Roches

DECEMBER 28, 2023

Hotel management career opportunities Management offers diverse career paths to explore, including resort management in the hotel industry. Both sectors boast many exciting opportunities, varying in nature and remuneration. Some of the main career paths are covered below.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)?

Property Management 52

Property Management Housekeeping Reservations Training 52