Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? How can effective communication contribute to good customer service? And how can you develop them?

Customer Service 52

Customer Service Communication Training Hospitality Management 52

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 11, 2023

Food and beverage manager : working within food and beverage management can include overseeing a team of chefs, stock inventory and employee scheduling Restaurant manager: supervising operations in the kitchen and ensuring the restaurant complies with health, safety and quality assurance Sales and marketing director: this role includes managing a (..)

Maintenance 40

Maintenance Concierge Communication Housekeeping 40