Communication Guest Services Maintenance Valet Services 
SiteMinder
SEPTEMBER 7, 2023
However, they are more than just additional charges on a guest’s bill. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability.
SiteMinder
NOVEMBER 22, 2023
Chatbots are meant to engage customers in a ‘live’ scenario without the need to trade communication back and forth via email or phone. Booking.com launched a chatbot to connect hotels and travellers in two-way communication, which can be used from iOS and Android. Androids could actually make for a healthier guest service environment.
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