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Guide to hotel fees and surcharges for hotels

SiteMinder

They offer guests access to a range of amenities that elevate their stay, while also contributing to the upkeep of these facilities. Parking fees Whether it’s self-parking or valet service, parking fees provide secure and convenient options for guests who arrive with their own vehicles.

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Hotel robot: Development and uses in the hotel industry

SiteMinder

Chatbots are meant to engage customers in a ‘live’ scenario without the need to trade communication back and forth via email or phone. Booking.com launched a chatbot to connect hotels and travellers in two-way communication, which can be used from iOS and Android. Androids could actually make for a healthier guest service environment.