Remove Communication Remove Concierge Remove Customer Service Remove Resort Management
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What are good customer service skills?

Les Roches

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. But what are good customer service skills? So the communication style you use with one customer might not be appropriate to use with another.

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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Hotel management jobs as the path to exciting careers

Les Roches

You’ll also need to demonstrate a range of skills that can be learned through practical experience, such as effective communication and leadership. What are the different types of hotel management jobs? When it comes to hotel management jobs , there are many roles you can consider.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.

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How To Become a Luxury Hotel Advisor

Les Roches

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? Personal qualities Choosing a career as a luxury hotel advisor or travel consultant will see you support clients and work with other people, such as hotel managers.