Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 21, 2022

Overseeing other front desk employees, as well as concierges. . How to become a guest relations manager. One of the best routes into guest hospitality is to study a practical, hands-on degree, such as our bachelor’s degree in hospitality management. What is the difference between guest relations and guest services?

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52

Modern Restaurant Management

NOVEMBER 11, 2019

But what many don’t consider is that it’s not only a well-appointed room and a knowledgeable concierge that guests remember – it’s often the experience they had at the on-site restaurant or bar,” said Joel Montaniel, CEO of SevenRooms. " “We are thrilled to be joining forces with PAR Technology.

Book 118

Book Reservations Communication Customer Service 118

Hotelogix

OCTOBER 18, 2023

With faster service delivery for room service, dining, and other amenities, you can increase guest experience and satisfaction. Efficient Service Management: POS systems enable seamless management of different hotel services, such as room service, restaurant orders, spa bookings, and more.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130