InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Sales and Marketing: Effective sales and marketing efforts are critical for attracting guests and maximizing revenue.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

OCTOBER 18, 2023

👉At its core, a Hotel Reservation System centralizes and automates the booking process, simplifying guest interactions and hotel operations.    👉It offers real-time information about room availability, pricing, and amenities, allowing potential guests to make informed decisions and quickly secure their reservations.

Reservations 100

Reservations Book Information Guest Satisfaction 100

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

eZee Absolute

NOVEMBER 16, 2022

The most important one is its integration with your property management system through which it works in sync with your overall hotel data. Along with the instant reservation for walk-in guests, it successfully serves guests who have pre-booked through the hotel or any OTA website. Focus on meaningful guest interaction.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

APRIL 11, 2024

Airbnb attracts a wide range of users, from budget solo travellers to luxury holiday seekers, offering hotels the opportunity to tap into markets they might not reach through other channels. Step 1: Create a cohesive Airbnb brand presence Establishing a cohesive brand presence on Airbnb is vital for hotel chains and property managers.

Book 98

Book Pricing Marketing Information 98

eZee Absolute

FEBRUARY 3, 2023

Various departments and functions of a hotel must work seamlessly in order to ensure a smooth and efficient guest experience. One way to achieve this is by utilizing an all-in-one solution that eliminates the need to use multiple systems and software to manage different aspects of the hotel’s operations.

Information 75

Information Blog Property Management Budgeting 75

Revenue Hub

MAY 18, 2023

By reducing costs, hotels can offer better rates to guests, enabling them to better position themselves to budget-conscious travellers. This can help hotels attract more guests and compete more effectively with other hotels in the area. Competitive advantage: Cost control can also provide hotels with a competitive advantage.

Front Desk Operations 83

Front Desk Operations Cost Reduction Book Training 83