Les Roches

FEBRUARY 13, 2024

Customer service: handling passenger issues and gathering feedback to improve onboard hospitality Why become a cruise director? Organizational Being a cruise director involves coordinating various activities such as supervising entertainment programs, managing staff, and overseeing guest satisfaction, so organization is key.

Travel and Tourism 52

Travel and Tourism Communication Customer Service Events 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. LEARN HOW Hospitality vs. Hotel Management: What’s The Difference?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. LEARN HOW Hospitality vs. Hotel Management: What’s The Difference?

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Synergy Suite

FEBRUARY 21, 2023

Small or Independent Restaurants Small or independent restaurants often have limited budgets and fewer resources compared to larger establishments. Integration with CRM systems allows you to track customer preferences, purchase history, and loyalty program information.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

DECEMBER 22, 2022

With challenges in the labor market right now, hiring and then retaining good staff is necessary to ensure business growth. Implementing a quality restaurant staff training program is one of the top drivers when it comes to staff retention. However, the most common negative results include: Poor Customer Service.

Training 52

Training Document Information Server 52