Les Roches

DECEMBER 27, 2023

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 30, 2023

Service is an art Ready to pursue excellence in hospitality management? Discover how to craft marketing strategies for your products and services that will engage consumers at the highest level on our hospitality management programs. We’ll also look at tangibles versus intangible elements, costs and returns.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

MARCH 16, 2023

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

Les Roches

DECEMBER 21, 2022

Events – Events such as weddings, conventions, or conferences can be high earners for hotels, as they will often book conference rooms as well as blocks of rooms. When you are looking at revenue management for hotels, there are several different metrics that can be used. Discounts for direct bookings.

Pricing 52

Pricing Book Concierge Events 52