InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Sales and Marketing: Effective sales and marketing efforts are critical for attracting guests and maximizing revenue.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  This streamlined process enhances guest satisfaction and encourages more bookings.

Reservations 100

Reservations Book Information Guest Satisfaction 100

SiteMinder

OCTOBER 11, 2022

As the main guest service department in a hotel, front office functions include: Answering phones. Taking reservations or bookings over the phone. Greeting guests upon arrival. Checking guests in. Checking guests out. Assisting guests with changes to their bookings. Management department.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Les Roches

JULY 11, 2023

Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse. One day you could be responsible for guest services, while on another, you could be overseeing staff training and managing bookings.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

eZee Absolute

NOVEMBER 16, 2022

You could use it to enter your booking details, verify your ID, and make the payment, and there — “this is your keycard”, and you are simply done with the check-in. A hotel self-service kiosk is a digital device that enables guests to fill in the required information and get access to their rooms and other services.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

APRIL 11, 2024

Airbnb attracts a wide range of users, from budget solo travellers to luxury holiday seekers, offering hotels the opportunity to tap into markets they might not reach through other channels. Typically, Airbnb charges hosts (which would include hotels) a 3% fee per booking. Diverse demographics. Reviews and recommendations.

Book 98

Book Pricing Marketing Information 98

Larry Mogelonsky

DECEMBER 11, 2023

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine.

Housekeeping 100

Housekeeping Maintenance Scheduling Property Management 100