Back of House Kitchen Operations Marketing Service Management 
Modern Restaurant Management
JUNE 30, 2021
Loyalty programs are the bridge to building brand affinity, so prioritizing loyalty as a technology, marketing, and operations initiative will be critical for QSRs to maintain their share of customers’ wallets. With the collection of more customer data comes the opportunity to retool customer engagement marketing.
Synergy Suite
MARCH 20, 2024
Front of House vs. Back of House When you walk into a restaurant, you might immediately notice the friendly hostess greeting you at the door and the waitstaff bustling about to take orders and deliver food. This is the front of the house, where the customer-facing actions happen. Restaurant management is a big job.
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