Modern Restaurant Management

FEBRUARY 1, 2021

Pandemic Shaping Customer Service. New data from Stella Connect looks at how Covid-19 has impacted service teams, as well as the trends that will shape customer service in the new year and beyond. Yet, 67 percent report having the same or less patience for a bad customer service experience since Covid-19 began.

Travel and Tourism 129

Travel and Tourism Pricing Marketing Customer Service 129

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. ” – Bob Patterson, founder and president of Patterson & Company Certified Public Accountants.

Pricing 193

Pricing POS Systems Front of House Marketing 193

SiteMinder

NOVEMBER 22, 2023

Customer journey insights with SiteMinder Gain access to deep analytics on your guest’s behaviour at every major touchpoint in their booking journey with SiteMinder. Learn more International vs domestic travel An Expedia study found distinct differences between the three regions in this regard. Will you beat the competition on price?

Book 100

Book Blog Information Communication 100

Modern Restaurant Management

DECEMBER 4, 2020

In ranking the top three characteristics respondents were looking for in online reviews before the pandemic, they overwhelmingly agreed on quality of service or products (80 percent), good prices (75 percent) and good customer service (75 percent). Unsafe COVID-19 policies was next at 26 percent. Paytronix Systems, Inc.,

Travel and Tourism 125

Travel and Tourism Marketing Customer Service Pricing 125

Modern Restaurant Management

MAY 7, 2021

Randy’s Donuts signed franchise development deals for 78 domestic stores throughout California in addition to seven company stores (Santa Monica to open in summer), 10 company affiliated stores in development in Las Vegas and seven in Central California. Randy’s Donuts began franchising domestically in the summer of 2019.

Marketing 168

Marketing Multi-Unit Operations Training Accounting 168

Modern Restaurant Management

DECEMBER 12, 2019

." Karamo's "I Am Perfectly Designed" – which celebrates accepting and loving who you are, exactly as you are – is now available for educators to purchase with grant on the First Book Marketplace, along with thousands of other books 50-90% off retail price. "The

Book 98

Book Marketing Training Pricing 98