InnQuest

SEPTEMBER 12, 2023

Navigating this intricate process demands a keen understanding of both the art and science behind exceptional guest service. Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Maintenance and scheduling are crucial.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

InnQuest

SEPTEMBER 28, 2022

Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. Key Pillars of a Guest-centric Cloud Property Management System.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Serviced Apartments

MARCH 2, 2023

UK: One-stop property management solution Opago has been chosen as Australian accommodation provider Urban Rest’s housekeeping partner for its first residential lease acquisition in London at Henderson Park and Greystar’s Bloom Nine Elms development. Guest service provider Opago rebranded from City Relay Solutions in November.

Housekeeping 52

Housekeeping Maintenance Guest Services Property Management 52

SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

Les Roches

JULY 11, 2023

Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

Maintenance 40

Maintenance Concierge Communication Housekeeping 40

SiteMinder

NOVEMBER 22, 2023

Robots can be a great novelty for guests, drumming up excitement and publicity, especially at hotels looking to create a brand image that’s fun and futuristic. Androids could actually make for a healthier guest service environment. By taking care of manual or routine tasks, hotel staff can focus their attention on guests.

Travel and Tourism 52

Travel and Tourism Concierge Book Valet Services 52