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Hotel customer service: what is it, and how can it become a career?

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JULY 18, 2023

It’s important not to mix up customer service and hospitality. Hospitality only focuses on making guests feel welcome and comfortable, while customer service has a wider scope. What does guest service mean? Guest services is a similar term but with a bit of a difference.

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The world’s best resorts to work in

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JANUARY 18, 2024

Make an impact in hospitality Discover the world of luxury resort management with our immersive program that includes industry-leading insights, exclusive professional placements and real-world experience. From culinary arts to guest services, each role here contributes to the seamless experience guests cherish.

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