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Hotel customer service: what is it, and how can it become a career?

Les Roches

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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The world’s best resorts to work in

Les Roches

Make an impact in hospitality Discover the world of luxury resort management with our immersive program that includes industry-leading insights, exclusive professional placements and real-world experience. From culinary arts to guest services, each role here contributes to the seamless experience guests cherish.