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A guide to hotel departments, operational areas and building functions

SiteMinder

The front office department can also be referred to as the reception, front of house, or front desk. Of all the various hotel departments, this is the one that interacts the most with guests. Job titles and roles within the front of house department vary depending on the size and type of hotel.

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A comprehensive overview of job positions within a hotel

SiteMinder

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Key attributes include people skills, customer service skills, patience, ability to use initiative and problem solving skills. Hotel management job positions. Front of house manager.