Sat.Jan 27, 2024 - Fri.Feb 02, 2024

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True leadership transcends organizational charts

eHotelier

In the pursuit of leadership, the fulfillment derived from empowering others surpasses personal achievements. It becomes a journey of shared victories, collective growth, and the satisfaction of knowing that you played a role in someone else's success.

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Odd Culture Group’s Pleasure Club arrives in Sydney this month

Hospitality Magazine

For those who have been waiting to know more about the much-anticipated, late-night live music venue from the team at Odd Culture Group – we have news for you. Pleasure Club will open on 23 February in Sydney’s inner west suburb of Newtown, equipped with its 4am closure every evening from Wednesday through to Sunday. The venue takes it inspiration from the small bars of New York and Paris, and will host a unique late-night food, drink, and music experience for Sydneysiders.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Five tactics for better guest communication

eHotelier

Providing quick answers and motivating engagement is key to improve your communication with guests, enhancing guest experience and build guest loyalty.

More Trending

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Five Strategies to Leverage User-Generated Content in Your Brand’s Journey

Modern Restaurant Management

Looking around the lively atmosphere of any restaurant, there are no doubt patrons capturing and sharing fun memorable moments. These genuine snapshots—when shared on social media—can help paint an authentic picture of your business, and create a powerful word-of-mouth effect. This type of user-generated content (UGC) has emerged as a key tool in the digital marketing landscape, offering brands a genuine and engaging way to connect with their target audiences.

Marketing 203
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Can you believe it? 3 tips for disclosing and consuming AI-generated content

SAS

Let me ask: did you believe Facebook CEO Mark Zuckerberg really boasted about the company’s power in a 2019 video, saying, “Imagine this for a second: One man, with total control of billions of people’s stolen data, all their secrets, their lives, their futures.” The video of Zuckerberg purportedly saying [.] Can you believe it?

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The Mille Club: urban versus rural experiences

eHotelier

Guests with the monetary flexibility to pay lofty prices think less in terms of total cost and more in terms of total experience. It’s all about exclusivity, privacy and self-actualization. What can your hotel offer that is irreplicable anywhere else in the world? The more you differentiate, the more you can ultimately charge.

Pricing 279
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Peruvian Japanese eatery Callao opens in Barangaroo

Hospitality Magazine

Sydney’s local Nikkei food landscape has a new addition, with Callao opening its doors to the public in the heart of Barangaroo. The venue is the latest addition for the team behind Wild Sage and Alegre Bar and Dining, which continues to grow its CBD portfolio. The 104-seater has encompasses a dining room and terracotta bar as well as an open kitchen for diners to observe.

Magazine 244
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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Growing a Restaurant Strategically – The Keys Are Alignment, Timing and Control

Modern Restaurant Management

Ambitious restaurateurs often want to expand quickly to capitalize on initial success. However, rapid growth without an intentional strategy frequently erodes quality, culture and profits over time. Sustainable restaurant expansion requires balancing excitement with patience and perspective. There’s an art to scaling any small business intelligently.

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The New Vocabulary of Cocktails

EATER

“Fruit bat,” “amaroulette,” “dirty dump.” The language developed behind the bar today has come a long way since the age of Jerry Thomas. Here, a non-exhaustive guide to the modern lexicon.

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Top 10 online booking channels for 2023 revealed

eHotelier

Explore the insights and strategies that can supercharge your online presence and drive more bookings to your property.

Book 299
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AHLA Announces 2024 Officers, Executive Committee, and Board of Directors

Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced its 2024 officers, Executive Committee, and Board of Directors, which all include leaders from a variety of hospitality industry segments. Kevin Jacobs, Hilton’s chief financial officer and president, global development, was named chair of the board; Vision Hospitality Group President and CEO Mitch Patel was named vice chair; Marriott International Group President, United States and Canada Liam Brown was named secretary/tre

Magazine 124
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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Revolutionizing Restaurant Operations with Advanced Networking Solutions

Modern Restaurant Management

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. The need for innovation and efficiency has never been greater in this evolving scenario.

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The King Cake Tradition, Explained

EATER

Eric Wagner/Flickr Why is there a plastic baby baked inside this Mardi Gras staple? Americans usher in the new year with diets and lifestyle resolutions galore, but many people across the globe — particularly those from predominantly Catholic countries — celebrate the calendar change with a sweet pastry known as king cake. It first appears in bakery cases at the beginning of each year and can be found at the center of celebrations through early spring.

Catering 128
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Prime time for service robots

eHotelier

Service robots could solve many of the safety concerns felt to this day, but how are they perceived by customers?

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AHLA: 72 Percent of U.S. Travelers to Maintain or Increase Hotel Stays in 2024

Lodging Magazine

WASHINGTON—Seventy-two percent of U.S. travelers say they plan to either maintain or increase their number of hotel stays in 2024 compared to 2023, and hotels remain the top lodging choice for likely travelers, according to a survey commissioned by the American Hotel & Lodging Association and conducted by Morning Consult. The survey found that most U.S. travelers (53 percent) plan to take overnight trips for leisure during the next four months, and 32 percent plan […] The post AHLA: 72

Magazine 119
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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Mastering the Art of Anticipation: Recognizing Guest Cues Before They Do

Modern Restaurant Management

I n the hospitality and service industry, the ability to see beyond the obvious and anticipate guests' needs before they are even aware of their own needs is a skill that sets good from exceptional service apart. The key lies in understanding subtle cues and employing a proactive approach to ensure a seamless and delightful experience for patrons.

Events 189
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Welcome the Year of the Dragon With Dragon’s Beard Candy

EATER

Jimmy Pan doing his thing. | Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. and Canada, a generation of candymakers are determining the best way to pass the difficult art to a new generation Even as a kid with severely limited patience, I knew the dragon’s beard candy from Jimmy Pan’s cart was worth the wait.

Magazine 126
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Glamorous Silversands Grand Anse Introduces Silversands Beach House Grenada

Hospitality Net

Opened on 1st February 2024, Silversands Beach House Grenada - sister property to the glamorous Silversands Grand Anse and the brand’s latest endeavour in the Caribbean - is set to further cement Grenada’s status as the go-to Caribbean island this year.

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Peachtree’s Management Group Selected to Operate Merrill Hotel

Lodging Magazine

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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2024 Outlook: Glass Half Full? 

Modern Restaurant Management

It’s a common assumption that past performance is the best predictor of future behavior, but the last few years have been anything but common. Quick-service restaurants (QSRs) rode the wave of unprecedented consumer behavior shifts and the successes and challenges it brought along. So, what can the QSR industry expect in 2024? Looking back at last quarter’s performance suggests the glass is proverbially half full.

Pricing 162
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You’re Probably Eating Way Too Much Protein

EATER

Plant-based foods, like beans and tofu, are great sources of protein. But in the search for good macros, we’re forgetting about fiber.

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HB on the Scene: Robert Cole on HVMG successes

Hotel Business

Gregg Wallis, senior editor, Hotel Business , talks with Robert Cole, CEO, Hospitality Ventures Management Group (HVMG), about the latest successes from the management company and how he chose a career in hospitality. The post HB on the Scene: Robert Cole on HVMG successes appeared first on hotelbusiness.com.

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CBRE: Investors to Purchase More U.S. Commercial Real Estate in 2024

Lodging Magazine

DALLAS—Investors are poised to purchase more U.S. commercial real estate in 2024 as they anticipate improved credit conditions as interest rates fall later this year, according to the findings of CBRE‘s latest U.S. Investor Intentions Survey. The survey, which covers all asset types, showed improved investor sentiment, with 60 percent planning to expand their real estate portfolios in 2024 versus just 16 percent in the previous year.

Magazine 111
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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.