Sat.May 13, 2023 - Fri.May 19, 2023

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Top factors that drive tourism industry growth: 2023

eHotelier

Tourism is one of those sectors which can benefit a country’s economy but only if consistent steps are taken for promoting and developing it.

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Chris Budicin joins Mulberry Group’s Hazel as head chef

Hospitality Magazine

Melbourne’s Hazel restaurant has welcomed new head chef Chris Budicin to lead the kitchen. Budicin has worked in acclaimed restaurants across the globe throughout his career including Rockpool Bar & Grill, Movida Aqui, Spice Temple, and City Larder in Melbourne as well as a stint at the lauded River Cafe in London where he gained an appreciation for fine produce.

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What’s Next for the Restaurant Delivery Trend?

Horizon Hospitality

As many industry professionals predicted, food delivery is here to stay in the post-pandemic restaurant industry. However, there are a few caveats that surprised the industry. Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast.

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Transform Your Hotel's Customer Service with ChatGPT

Soft Inn

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better.

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Transforming Hospitality Experiences: Unleashing the Power of ChatGPT in the Industry

Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri

ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien

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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

Marketing 312

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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The Giant Jiggly Crystal Meatball Is the Ultimate Taiwanese Snack

EATER

Crystal meatballs ready to be cooked at Da Zhu Taiwanese Meatball. Though Taiwan boasts a lot of great foods, the hefty, chile-glazed, dumpling-like meatball reflects the island’s culinary history and terroir, from the sweet potato starch wrapper to the bamboo and pork filling In the central Taiwanese city of Changhua, just next door to Taichung, one of the alleged birthplaces of bubble tea, shops and stalls serve another local snack that looks a lot like a giant translucent boba.

Marketing 145
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The future of career advancement in the hospitality industry: trends and predictions

eHotelier

Technological advancements, changes in consumer preferences and needs, and sustainability concerns are driving massive changes in the industry, leading to new job roles and career advancement opportunities. However, it is more apparent than ever that professionals will need to up their game, adapt and upskill continuously to thrive.

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Zeal Hotels signs with IHG for first net zero carbon hotel  

Hotel Owner

Zeal Hotels has signed a new agreement with IHG Hotels and Resorts for its first net zero carbon hotel. The hotel will mark both companies’ first lifecycle net zero carbon hotel. It will be aligned with the UK Green Building Council’s framework definition of net zero carbon buildings, and is set to open next year. It will be managed by Valor Hospitality.

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!

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Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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This San Francisco Restaurant Is Getting Slammed for Being the Site of an Anti-Trans Event

EATER

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How revenue-critical employees contribute to the hotel’s success

eHotelier

By understanding the roles and responsibilities of each revenue-critical employee in growing revenue, increasing forecasting accuracy, and preventing revenue leaks, hoteliers can foster a collaborative and proactive approach to optimizing their hotel's overall financial performance.

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IHG Announces Jolyon Bulley as Americas CEO Successor

Lodging Magazine

InterContinental Hotels Group (IHG) announced that Jolyon Bulley will succeed Elie Maalouf as Americas CEO. Bulley is currently IHG’s CEO for the Greater China region, and also the group’s transformation lead for Luxury & Lifestyle. The appointment follows the announcement on May 5 that Maalouf will become IHG’s group CEO on July 1 following Keith Barr’s decision to step down to return with his family to the United States.

Magazine 110
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Designing Super Sustainable Restaurant Kitchens

Modern Restaurant Management

As extreme weather and climate change continue to make headlines, restaurant owners are recognizing the impact their commercial kitchens have on the environment, with their enormous quantities of waste and carbon emissions. According to the United Nations , the food sector (from production to consumption, including processing, transport and packaging) accounts for 30 percent of the world's total energy consumption and around 22 percent of total greenhouse gas (GHG) emissions.

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The Future of Classic New York Slice Shops Hangs in the Balance

EATER

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Springboard adds Hotel St. Michael Prescott to portfolio

Hotel Business

Hotel management company Springboard Hospitality has added the historic Hotel St. Michael in Prescott, AZ. to its portfolio of 47 independent and branded properties in 13 states across the U.S. Located in historic downtown on the corner of Prescott’s Whiskey Row, the 70-room hotel is close to Fort Whipple Museum and Courthouse Plaza. “There’s something very special about historic hotels,” said Ben Rafter, CEO, Springboard Hospitality.

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CBRE Raises Hotel Performance Forecast to Reflect Demand and Supply Growth

Lodging Magazine

DALLAS—CBRE is again raising its forecast for hotel performance this year, as stronger-than-expected demand and more modest supply growth drive occupancy gains. CBRE has revised its forecast for 2023 revenue per available room (RevPAR) to $97.89, up 6.0 percent year-over-year, and an increase of $0.43 from its previous forecast. The positive revision is predicated on a 65-basis-point (bps) increase in expected occupancy compared with the previous forecast issued in February 2023.

Magazine 105
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Miami Celebrates Record-High Visitor Growth and Economic Impact

Travel Pulse Destinations

The Greater Miami Convention & Visitors Bureau (GMCVB) hosted its 2023 State of the Tourism and Travel Industry this week, highlighting an exceptional year for the region.

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The First Chick-fil-A Closes After Nearly 56 Years at Atlanta’s Greenbriar Mall

EATER

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Whitbarrow Resort achieves Green Key accreditation status

Hotel Owner

Whitbarrow Resort, owned by Luxury Lodges, has announced that it has received Green Key accreditation status as a result of its sustainability work. Green Key accreditation celebrates the standard for excellence in the field of environmental responsibility and sustainable operation within the tourism and leisure industry. Whitbarrow has been awarded this status due to the resorts’ involvement in initiatives, such as partnerships with local charities including Cumbria Family Support.

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Sustainable Tourism Guide: What is, Why Important, Examples and More…

Revfine

Increased awareness of the issues surrounding climate change, deforestation, displacement of indigenous people and the preservation of natural resources has helped to contribute to the growth of sustainable tourism, and it is essential for those in the industry to gain an understanding of the concept. In this article, you can learn about what sustainable tourism The post Sustainable Tourism Guide: What is, Why Important, Examples and More… appeared first on Revfine.com.

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Adnan Malik Promoted to Chief Revenue Officer of Magnuson Hotels

Hospitality Net

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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The Midwest’s ‘Minnesota Sushi’ Is Having a Pop Culture Moment

EATER

The ‘kind of good, kind of gross’ Minnesota sushi on ‘Somebody Somewhere.’ | Sandy Morris/HBO The dubious-looking ham, cream cheese, and pickle canape has recently shown up on “Jeopardy!” and HBO’s “Somebody Somewhere” I am a regional food obsessive originally from the Midwest. So when someone on a recent episode of the charming Kansas-set HBO comedy Somebody Somewhere showed up to a school event with a conversation piece appetizer I had never heard of called “St.

Events 105
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Fighting Frivolous Lawsuits: Supreme Court to Hear Landmark Hotel Case

Lodging Magazine

Picture this: A person browsing a hotel’s website studies the property online. You might think they’re carefully planning a visit, but that’s not the case. In fact, they don’t intend to show up at the establishment at all. Instead, they’re preparing to sue the hotel—and hundreds of others—in an effort to win fees just for filing the lawsuit. Situations like this are known as “tester” lawsuits, and hotels are among the thousands of businesses hurt […] The post Fighting Frivolous Lawsuits: S

Magazine 104
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Why properties should consider midterm bookings this summer

SiteMinder

Note: The original version of this blog was published by Homelike. You can read it here. Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. SiteMinder’s most recent Changing Traveller Report found that 36% of global travellers plan to incorporate work on their next trip.

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Sage Hospitality Group adds YOTEL San Francisco

Hotel Business

Sage Hospitality Group has added the YOTEL San Francisco to its portfolio of more than 110 hotels, restaurants and entertainment venues in 16 states and the District of Columbia. The property becomes the 19th in the Sage Independent Hotel Collection and brings the total number of hotels Sage operates in San Francisco to four. “We’re thrilled to continue the growth of both our portfolio of independent lifestyle hotels and our presence in San Francisco, which is a key growth market for Sage,” said

Marketing 105
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Here’s the New Trailer for ‘The Bear’ Season 2

EATER

The Bear returns for season 2 on June 22. | FX After closing the Beef, Carmy and the gang have big plans for a new restaurant in the old space On Monday, FX dropped the first full-length trailer for the second season of The Bear. Unlike previous Bear news , this one actually gives us some insight into Carmy’s plans to make a place that’s really his after closing the Beef.

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SynergySuite Clinches Double Gold Triumph at the Titan Awards for 2nd Consecutive Year

Synergy Suite

SynergySuite Shines Bright with Double Gold Titan Awards, Tops List of Restaurants, and Operation Management Solutions for the Second Consecutive Year! Lehi, UT, – May 15, 2023 – SynergySuite, a leading provider of comprehensive restaurant technology solutions, is thrilled to announce its remarkable success at the prestigious Titan Awards, where the company clinched not just one, but two coveted Gold Titan Awards.

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Hyatt Announces the Opening of Four New Bulgarian Resorts

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

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