Sat.May 13, 2023 - Fri.May 19, 2023

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Top factors that drive tourism industry growth: 2023

eHotelier

Tourism is one of those sectors which can benefit a country’s economy but only if consistent steps are taken for promoting and developing it.

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Chris Budicin joins Mulberry Group’s Hazel as head chef

Hospitality Magazine

Melbourne’s Hazel restaurant has welcomed new head chef Chris Budicin to lead the kitchen. Budicin has worked in acclaimed restaurants across the globe throughout his career including Rockpool Bar & Grill, Movida Aqui, Spice Temple, and City Larder in Melbourne as well as a stint at the lauded River Cafe in London where he gained an appreciation for fine produce.

Magazine 246
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What’s Next for the Restaurant Delivery Trend?

Horizon Hospitality

As many industry professionals predicted, food delivery is here to stay in the post-pandemic restaurant industry. However, there are a few caveats that surprised the industry. Between third-party delivery services stalling, full-service restaurants dropping delivery service, and consumers spending more consciously, food delivery has become a more complicated trend to forecast.

Budgeting 246
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Transform Your Hotel's Customer Service with ChatGPT

Soft Inn

The customer service game is being changed with ChatGPT existing. Hoteliers should take note on how ChatGPT can transform their customer service for the better.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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10 smart hotel cost control ideas to save money

eHotelier

Cost can always be reduced, but how does this multi-facted issue impact your day-to-day operations and how will it reflect on your guest experience? Here are ways to turn cost issues into a competitive advantage.

Marketing 325

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Five Ways to Enhance and Improve the Takeout and Delivery Customer Experience

Modern Restaurant Management

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Consumers crave convenience. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success.

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The Giant Jiggly Crystal Meatball Is the Ultimate Taiwanese Snack

EATER

Crystal meatballs ready to be cooked at Da Zhu Taiwanese Meatball. Though Taiwan boasts a lot of great foods, the hefty, chile-glazed, dumpling-like meatball reflects the island’s culinary history and terroir, from the sweet potato starch wrapper to the bamboo and pork filling In the central Taiwanese city of Changhua, just next door to Taichung, one of the alleged birthplaces of bubble tea, shops and stalls serve another local snack that looks a lot like a giant translucent boba.

Marketing 145
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The future of career advancement in the hospitality industry: trends and predictions

eHotelier

Technological advancements, changes in consumer preferences and needs, and sustainability concerns are driving massive changes in the industry, leading to new job roles and career advancement opportunities. However, it is more apparent than ever that professionals will need to up their game, adapt and upskill continuously to thrive.

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Zeal Hotels signs with IHG for first net zero carbon hotel  

Hotel Owner

Zeal Hotels has signed a new agreement with IHG Hotels and Resorts for its first net zero carbon hotel. The hotel will mark both companies’ first lifecycle net zero carbon hotel. It will be aligned with the UK Green Building Council’s framework definition of net zero carbon buildings, and is set to open next year. It will be managed by Valor Hospitality.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Restaurants with Strong Brand Identities Captivate Gen Z

Modern Restaurant Management

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Here are the biggest takeaways for how restaurants can engage with Gen Z in ways that create a competitive advantage.

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Adnan Malik Promoted to Chief Revenue Officer of Magnuson Hotels

Hospitality Net

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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How revenue-critical employees contribute to the hotel’s success

eHotelier

By understanding the roles and responsibilities of each revenue-critical employee in growing revenue, increasing forecasting accuracy, and preventing revenue leaks, hoteliers can foster a collaborative and proactive approach to optimizing their hotel's overall financial performance.

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Derry’s Ebrington Hotel to open this June after £16.5m investment

Hotel Owner

The new Ebrington Hotel in Derry is set to open at the end of June, following a £16.5m investment by Ebrington Leisure Holdings. Resting on the banks of the River Foyle, this landmark 93 bedroom hotel sits overlooking the historic walled city in one of the most iconic locations in Derry, positioned directly at the end of the peace bridge with views of the entire city.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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How QSRs Can Use Digital Signage to Increase Revenue 

Modern Restaurant Management

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. One such method that has gained significant traction in recent years is the use of digital signage. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

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IHG Announces Jolyon Bulley as Americas CEO Successor

Lodging Magazine

InterContinental Hotels Group (IHG) announced that Jolyon Bulley will succeed Elie Maalouf as Americas CEO. Bulley is currently IHG’s CEO for the Greater China region, and also the group’s transformation lead for Luxury & Lifestyle. The appointment follows the announcement on May 5 that Maalouf will become IHG’s group CEO on July 1 following Keith Barr’s decision to step down to return with his family to the United States.

Magazine 107
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STR: U.S. hotel results for week ending May 13

Hotel Business

U.S. weekly hotel performance produced mixed year-over-year (YOY) comparisons, according to STR‘s latest data through May 13. May 7-13 (percentage change from comparable week in 2022): Occupancy: 65.1% (-2.0%) ADR: $154.90 (+3.4%) RevPAR: $100.81 (+1.3%) Worsened comparisons than the week prior were expected and normal given seasonal slowing and the negative side of the Mother’s Day calendar shift.

Marketing 105
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Easyhotel Paddington to undergo £1m refurbishment

Hotel Owner

Easyhotel has announced that its Paddington site will undergo a £1m refurbishment with new rooms and communal areas. The full refurbishment is expected to be complete by September, with most of the work finished by June. The hotel is being renovated in stages to ensure that guests will not be affected. The 47-bedroom hotel, opened in 2008, is owned and operated by local businessman Ali Al Rubaye who is covering the refurbishment costs as the hotel is modernised floor by floor.

Pricing 110
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Payment Security: Does the Hospitality Industry Need to Improve Customer Data Measures?

Modern Restaurant Management

Accepting fast payments has, after all, always been crucial in hospitality businesses. If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely. Quickly – and securely. The advent (and continuing evolution) of contactless technology has ticked the first box.

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Sustainable Tourism Guide: What is, Why Important, Examples and More…

Revfine

Increased awareness of the issues surrounding climate change, deforestation, displacement of indigenous people and the preservation of natural resources has helped to contribute to the growth of sustainable tourism, and it is essential for those in the industry to gain an understanding of the concept. In this article, you can learn about what sustainable tourism The post Sustainable Tourism Guide: What is, Why Important, Examples and More… appeared first on Revfine.com.

Article 105
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Why properties should consider midterm bookings this summer

SiteMinder

Note: The original version of this blog was published by Homelike. You can read it here. Table of contents Introduction from SiteMinder: The bleisure market and hotel booking trends Following the pandemic, the bleisure market changed from a growing niche to a mainstream source of bookings for accommodation providers. SiteMinder’s most recent Changing Traveller Report found that 36% of global travellers plan to incorporate work on their next trip.

Book 105
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Linden Hall Hotel appoints new general manager

Hotel Owner

Linden Hall Hotel, Golf and Spa has recently announced the appointment of Chris Maine as general manager. Bringing 19 years of industry experience and a highly coveted recognition from The Society of The Golden Keys, the professional association of hotel concierges, Maine will oversee all hotel operations and services at the luxury four-star hotel in Northumberland.

Concierge 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hyatt Announces the Opening of Four New Bulgarian Resorts

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

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Sage Hospitality Group adds YOTEL San Francisco

Hotel Business

Sage Hospitality Group has added the YOTEL San Francisco to its portfolio of more than 110 hotels, restaurants and entertainment venues in 16 states and the District of Columbia. The property becomes the 19th in the Sage Independent Hotel Collection and brings the total number of hotels Sage operates in San Francisco to four. “We’re thrilled to continue the growth of both our portfolio of independent lifestyle hotels and our presence in San Francisco, which is a key growth market for Sage,” said

Marketing 105
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SynergySuite Clinches Double Gold Triumph at the Titan Awards for 2nd Consecutive Year

Synergy Suite

SynergySuite Shines Bright with Double Gold Titan Awards, Tops List of Restaurants, and Operation Management Solutions for the Second Consecutive Year! Lehi, UT, – May 15, 2023 – SynergySuite, a leading provider of comprehensive restaurant technology solutions, is thrilled to announce its remarkable success at the prestigious Titan Awards, where the company clinched not just one, but two coveted Gold Titan Awards.

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Two Hyatt hotels in Stratford unveil skyline meeting floors

Hotel Owner

Hyatt Regency and Hyatt House London Stratford have unveiled a new skyline meeting floor on the 12th floor, almost a year to the date after its official opening in 2022. The addition of three Kingsland Suites, two Dalton Suites, an open-air terrace and two Lea Suites bring an additional 4,392 sq ft of flexible working, meetings, and events spaces to East London.

Training 105
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.