eHotelier
MAY 8, 2023
Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel's reputation.
Hospitality Magazine
MAY 10, 2023
Emma and Dion Cohen have always gone against the grind. When the landscape was occupied with blends, Single O championed single origins. Instead of slapping logos on every bag of coffee, they collaborated with local artists. Rather than stocking the café’s fridges with bottles of milk, they designed a system that reduced plastic waste by up to 80 per cent and made it available to the rest of the industry.
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Soft Inn
MAY 9, 2023
ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do.
Horizon Hospitality
MAY 8, 2023
While the mass exodus of full-time employees from food and beverage has dominated the news, there has been a quiet return of people looking for a flexible and fun way to earn extra income. At the same time, more than one in three Americans has a paying side gig , a percentage only expected to increase. These trends, combined with the rise of apps providing easy access to gig workers, have created an opportunity for country clubs.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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eHotelier
MAY 10, 2023
Ease of experience and personalization has emerged as the most crucial components of any online interaction in 2023 — especially as it pertains to transactional traffic. Because of this, it should be a top priority of any hospitality entity to ensure that prospective guests are able to enjoy a hassle-free undertaking when navigating an online presence.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Boutique Hotel News
MAY 8, 2023
Hosted by BHN editor Eloise Hanson Sponsored by likeMagic and London Rock Partners Synopsis: As the hospitality industry continues to evolve, so do the technologies and tools used to manage properties. This webinar will explore how hoteliers can leverage the latest PMS innovations to achieve operational efficiencies, enhance guest experiences, and increase revenue.
InnQuest
MAY 9, 2023
Email marketing has become an increasingly important tool for hotels to promote their services and attract customers. With the ability to reach potential customers directly and effectively, email marketing can be an essential part of any hotel’s marketing strategy. In this blog post, we will discuss the role of hotel email marketing in promotions and how they can use it to their advantage.
eHotelier
MAY 7, 2023
How do customers perceive and react to service failure and recovery measures in today’s complexly interlinked business environments? Here is crucial guidance for travel and events practitioners to ensure that customers are as satisfied as possible following service failure.
Hospitality Magazine
MAY 8, 2023
Sydney is gearing up for the launch of Merivale’s latest venue Oti, which will swing open its doors tomorrow. Executive Chef Mike Eggert is spearheading the concept that revolves around by-the-slice Roman pizzas and Italian-inspired sandwiches. Oti has taken over the former Lorraine’s Patisserie store on Palings Lane off George Street and is a vision realised for Eggert and Merivale CEO Justin Hemmes. “When Lorraine [Godsmark] retired, I was given the enviable position coming u
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
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Boutique Hotel News
MAY 12, 2023
UK: Property lender Leumi UK has provided a £43.7 million loan to Fattal Hotel Group to fund the acquisition and refurbishment of The Grand Brighton. Fattal Hotel Group acquired The Grand Brighton from Wittington Investments in February this year. Fattal owns several brands including Leonardo Hotels and NYX, alongside other independent hotels like The Grand such as The Dilly in London.
InnQuest
MAY 8, 2023
Online reviews have become a crucial aspect of the hospitality industry, and hotels are no exception. With the rise of digital media and online review platforms, customers have more power than ever to share their experiences and opinions with the world. In this blog post, we will discuss the importance of online reviews hotels – Competitive Advantage: To begin with, online reviews can provide a competitive advantage for your hotel.
eHotelier
MAY 9, 2023
One of the essential elements of success is the connection between team members on a professional as well as a personal level: this requires a time investment into building relationships but can be extremely rewarding as it creates a solid foundation on which to build the rest of the structure.
Hospitality Magazine
MAY 8, 2023
The new venue on Sydney’s Clarence Street boasts a menu teaming traditional Japanese flavours and hints of Italian. Kanade call their dining concept ‘Tokyo Noon’ and ‘Tokyo Twilight’, transitioning their venue from day to night to cater for everything from a quick, working lunch, to a special-occasion dinner spot. Hideki Okazaki leads the kitchen team as head chef, and has worked in Michelin-starred, Italian restaurants Arnolfo and Shanghai’s Frasca.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Modern Restaurant Management
MAY 10, 2023
For the longest time, there has been an idea that automation would take away jobs. It has been thought that, eventually, machines would be able to do jobs better than humans. However, when it comes to restaurant work, it is difficult to envision that as a possibility. There is a craft to great food that a robot cannot replace. Nevertheless, automation can help restaurants and restaurant staff perform their job more easily and efficiently.
Hotel Owner
MAY 12, 2023
Cycas Hospitality has recently announced two senior appointments, strengthening the hotel management company’s operational leadership team as the organisation fast approaches 50 hotels under management across 12 European countries. Ben Thomas joins Cycas as chief operating officer (UK and Ireland) supporting hotels and serviced apartments in key locations across the UK, including the opening of the forthcoming Residence Inn Manchester, Piccadilly and Four Points by Sheraton Edinburgh.
eHotelier
MAY 9, 2023
UNWTO has welcomed the end of the public health emergency phase for COVID-19 with a summary analysis of the travel restrictions introduced in response to the pandemic.
Hospitality Magazine
MAY 8, 2023
Vermouth may be the supporting act to gin or vodka in a martini, but the wine-based aperitif is not to be overlooked. While some guests may not be familiar with vermouth, its versatility and unique flavour profile has made it an essential bottle behind the bar. Hospitality speaks to Love Tilly Group Operations and Beverage Manager Melissa Moore and Ben Walsh from Adelaide’s Udaberri about using vermouth across different applications and how they predict the fortified wine will track in the near
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
Modern Restaurant Management
MAY 9, 2023
The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation.
Revfine
MAY 8, 2023
Before a guest sleeps a night in your hotel, you can be sure they’ve evaluated your online presence. Social feeds, websites, blog posts, and reviews are the digital touchpoints travelers use to get a feel for the guest experience at your property as they consider a stay. In this article, you’ll learn how to rise The post Steps to a Superior Hotel’s Online Presence appeared first on Revfine.com.
eHotelier
MAY 7, 2023
Taking care of breakfast in various aspects means laying the foundations for significant increases in turnover and profits. Did you know? OTAs show “breakfast included” as a primary search filter for hotel guests. It’s not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel as it’s one less decision they.
Hotel Owner
MAY 11, 2023
The Dreaming, a new wellness retreat with accommodation, has recently opened in the Elan Valley, in the heart of Wales. Founded by singer, activist and dreamer, Charlotte Church, The Dreaming offers short residential retreats with daily wellness activities as well as longer retreats with specialist practitioners. The retreats available are three days and take place at the weekend (The Journeyer) and mid-week (The Nurturer).
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Modern Restaurant Management
MAY 8, 2023
Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios. After experiencing significant headwinds of a pandemic followed by historic inflation, many multi-unit restaurant franchisees might be looking outside the industry for diversification. As a veteran of the restaurant industry, I’ve always espoused that it is critical not to put all your eggs in one basket if you have the capital, time and energy to get into other categories.
Lodging Magazine
MAY 10, 2023
FLOWOOD, Mississippi—Officials of MMI Hotel Group (MMI) announced the company has assumed management of the Cambria Suites in Fort Mill, South Carolina. This 127-room Cambria Suites joins a portfolio of properties that are managed and/or owned by MMI, including The King and Prince Beach & Golf Resort on St. Simons Island, Georgia; Mission Inn Resort & Club in Howey-in-the-Hills, Florida; and The James Madison Inn boutique hotel in Madison, Georgia.
eHotelier
MAY 11, 2023
Opportunity for hotels just got a new synonym - and it's called ''visual escapism''.
Hotel Owner
MAY 12, 2023
Jesmond Dene House, a restaurant with rooms in Newcastle upon Tyne, has promoted chef Eddie Saint from senior sous chef to the role of executive head chef with immediate effect. Saint will be taking over from Danny Parker and will oversee all events at the house as well as the Fern Dining Room and Bar. Saint, 33, from Tynemouth, has worked in various hotels throughout the North East, starting with 2AA Rosette’s Hotel du Vin in 2009 as a commis chef and sous chef before joining Close House and th
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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