eHotelier
MAY 10, 2023
Ease of experience and personalization has emerged as the most crucial components of any online interaction in 2023 — especially as it pertains to transactional traffic. Because of this, it should be a top priority of any hospitality entity to ensure that prospective guests are able to enjoy a hassle-free undertaking when navigating an online presence.
Hospitality Magazine
MAY 10, 2023
Emma and Dion Cohen have always gone against the grind. When the landscape was occupied with blends, Single O championed single origins. Instead of slapping logos on every bag of coffee, they collaborated with local artists. Rather than stocking the café’s fridges with bottles of milk, they designed a system that reduced plastic waste by up to 80 per cent and made it available to the rest of the industry.
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Boutique Hotel News
MAY 12, 2023
UK: Property lender Leumi UK has provided a £43.7 million loan to Fattal Hotel Group to fund the acquisition and refurbishment of The Grand Brighton. Fattal Hotel Group acquired The Grand Brighton from Wittington Investments in February this year. Fattal owns several brands including Leonardo Hotels and NYX, alongside other independent hotels like The Grand such as The Dilly in London.
Horizon Hospitality
MAY 8, 2023
While the mass exodus of full-time employees from food and beverage has dominated the news, there has been a quiet return of people looking for a flexible and fun way to earn extra income. At the same time, more than one in three Americans has a paying side gig , a percentage only expected to increase. These trends, combined with the rise of apps providing easy access to gig workers, have created an opportunity for country clubs.
Speaker: Joseph Guszkowski - Senior Technology Editor, Restaurant Business & Dan Maimone - Global Director of Customer Success Operations, Harri
ChatGPT has made a significant impact on the hospitality industry, particularly in restaurants, by revolutionizing customer interactions and improving overall experiences. With its natural language processing capabilities and vast knowledge base, ChatGPT acts as a virtual assistant, providing instant assistance and streamlining various processes. In the near future, ChatGPT will transform the hospitality industry by enhancing communication, improving efficiency, and elevating the dining experien
eHotelier
MAY 8, 2023
Plumbing, HVAC, lighting, and the overall appearance of the establishment are areas of special focus for hotel maintenance teams. When all building systems are functioning smoothly, guests are more likely to spread positive feedback, ultimately benefiting the hotel's reputation.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Boutique Hotel News
MAY 8, 2023
Hosted by BHN editor Eloise Hanson Sponsored by likeMagic and London Rock Partners Synopsis: As the hospitality industry continues to evolve, so do the technologies and tools used to manage properties. This webinar will explore how hoteliers can leverage the latest PMS innovations to achieve operational efficiencies, enhance guest experiences, and increase revenue.
Soft Inn
MAY 9, 2023
ChatGPT is fast becoming a must-have tool for hoteliers. Businesses are continually looking for methods to streamline their communication operations to increase productivity and efficiency, which ChatGPT can do.
eHotelier
MAY 7, 2023
How do customers perceive and react to service failure and recovery measures in today’s complexly interlinked business environments? Here is crucial guidance for travel and events practitioners to ensure that customers are as satisfied as possible following service failure.
Hospitality Magazine
MAY 8, 2023
Sydney is gearing up for the launch of Merivale’s latest venue Oti, which will swing open its doors tomorrow. Executive Chef Mike Eggert is spearheading the concept that revolves around by-the-slice Roman pizzas and Italian-inspired sandwiches. Oti has taken over the former Lorraine’s Patisserie store on Palings Lane off George Street and is a vision realised for Eggert and Merivale CEO Justin Hemmes. “When Lorraine [Godsmark] retired, I was given the enviable position coming u
Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training
Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!
InnQuest
MAY 11, 2023
As we step into 2023, the hospitality industry is still reeling from the effects of the pandemic – which makes implementing hotel pricing strategies more important than ever. With travel restrictions lifted, hotels are gearing up to welcome guests again. However, one of the biggest challenges hoteliers face is determining the right pricing strategies to maximize their revenue in the post-pandemic world.
Modern Restaurant Management
MAY 10, 2023
For the longest time, there has been an idea that automation would take away jobs. It has been thought that, eventually, machines would be able to do jobs better than humans. However, when it comes to restaurant work, it is difficult to envision that as a possibility. There is a craft to great food that a robot cannot replace. Nevertheless, automation can help restaurants and restaurant staff perform their job more easily and efficiently.
eHotelier
MAY 9, 2023
One of the essential elements of success is the connection between team members on a professional as well as a personal level: this requires a time investment into building relationships but can be extremely rewarding as it creates a solid foundation on which to build the rest of the structure.
Hospitality Magazine
MAY 8, 2023
The new venue on Sydney’s Clarence Street boasts a menu teaming traditional Japanese flavours and hints of Italian. Kanade call their dining concept ‘Tokyo Noon’ and ‘Tokyo Twilight’, transitioning their venue from day to night to cater for everything from a quick, working lunch, to a special-occasion dinner spot. Hideki Okazaki leads the kitchen team as head chef, and has worked in Michelin-starred, Italian restaurants Arnolfo and Shanghai’s Frasca.
InnQuest
MAY 9, 2023
Email marketing has become an increasingly important tool for hotels to promote their services and attract customers. With the ability to reach potential customers directly and effectively, email marketing can be an essential part of any hotel’s marketing strategy. In this blog post, we will discuss the role of hotel email marketing in promotions and how they can use it to their advantage.
Modern Restaurant Management
MAY 9, 2023
The restaurant industry has embraced technology and, of late, it’s been at the leading edge. From the humble QR code, which quickly became a mainstay during the pandemic, to recent reports of “digital-only” restaurants, tech is starting to define service for restaurants and customers alike. There has been an avalanche of commentary and analysis on how automation and AI have collectively helped restaurants cope with now all-too-familiar challenges: labor, supply, inflation.
eHotelier
MAY 9, 2023
UNWTO has welcomed the end of the public health emergency phase for COVID-19 with a summary analysis of the travel restrictions introduced in response to the pandemic.
Hospitality Magazine
MAY 8, 2023
Vermouth may be the supporting act to gin or vodka in a martini, but the wine-based aperitif is not to be overlooked. While some guests may not be familiar with vermouth, its versatility and unique flavour profile has made it an essential bottle behind the bar. Hospitality speaks to Love Tilly Group Operations and Beverage Manager Melissa Moore and Ben Walsh from Adelaide’s Udaberri about using vermouth across different applications and how they predict the fortified wine will track in the near
InnQuest
MAY 8, 2023
Online reviews have become a crucial aspect of the hospitality industry, and hotels are no exception. With the rise of digital media and online review platforms, customers have more power than ever to share their experiences and opinions with the world. In this blog post, we will discuss the importance of online reviews hotels – Competitive Advantage: To begin with, online reviews can provide a competitive advantage for your hotel.
eHotelier
MAY 7, 2023
Taking care of breakfast in various aspects means laying the foundations for significant increases in turnover and profits. Did you know? OTAs show “breakfast included” as a primary search filter for hotel guests. It’s not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel as it’s one less decision they.
Modern Restaurant Management
MAY 8, 2023
Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios. After experiencing significant headwinds of a pandemic followed by historic inflation, many multi-unit restaurant franchisees might be looking outside the industry for diversification. As a veteran of the restaurant industry, I’ve always espoused that it is critical not to put all your eggs in one basket if you have the capital, time and energy to get into other categories.
Revfine
MAY 8, 2023
Before a guest sleeps a night in your hotel, you can be sure they’ve evaluated your online presence. Social feeds, websites, blog posts, and reviews are the digital touchpoints travelers use to get a feel for the guest experience at your property as they consider a stay. In this article, you’ll learn how to rise The post Steps to a Superior Hotel’s Online Presence appeared first on Revfine.com.
EATER
MAY 12, 2023
James Beard Foundation In the wake of disqualifying a Birmingham chef, two judges resign and one chef condemns the JBFA’s “woke reasoning” With less than a month until the 2023 medals are doled out, there is major drama happening among committee members and voters for the James Beard Awards. It’s a bit convoluted so stick with me: Restaurant and Chef Committee member Todd Price has resigned.
eHotelier
MAY 11, 2023
Opportunity for hotels just got a new synonym - and it's called ''visual escapism''.
Modern Restaurant Management
MAY 11, 2023
This year will likely be known as the pivotal year for going beyond Dry January and Sober October (though I'm sure the press and Instagram will still love those opportunities to focus). It is truly the breakthrough year for non-alcoholic "adult drinks" served behind the bar, sold in stores, and developed in labs, kitchens and bars at a breakneck pace.
Lodging Magazine
MAY 10, 2023
FLOWOOD, Mississippi—Officials of MMI Hotel Group (MMI) announced the company has assumed management of the Cambria Suites in Fort Mill, South Carolina. This 127-room Cambria Suites joins a portfolio of properties that are managed and/or owned by MMI, including The King and Prince Beach & Golf Resort on St. Simons Island, Georgia; Mission Inn Resort & Club in Howey-in-the-Hills, Florida; and The James Madison Inn boutique hotel in Madison, Georgia.
Hotel Owner
MAY 12, 2023
Cycas Hospitality has recently announced two senior appointments, strengthening the hotel management company’s operational leadership team as the organisation fast approaches 50 hotels under management across 12 European countries. Ben Thomas joins Cycas as chief operating officer (UK and Ireland) supporting hotels and serviced apartments in key locations across the UK, including the opening of the forthcoming Residence Inn Manchester, Piccadilly and Four Points by Sheraton Edinburgh.
Hotel Business
MAY 12, 2023
EOS Hospitality has appointed Nicholas Farina as VP, operations. In his new role, he focuses on operational strategy and support for the more than 40 hotels in the company’s portfolio. He works alongside the property leaders to understand their needs and find resources to help achieve their goals. He will also work alongside COO Simon Mais to streamline processes in collaboration with the properties, to help provide consistent practices across the portfolio.
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