Modern Restaurant Management

SEPTEMBER 16, 2022

I agree with that statement, which raises the question: if there’s no such thing as a bad server, why is restaurant service so terrible? Every service failure we see today is absolutely preventable. And yes, service is the worst it’s ever been. The guest pays the price of not having service.

Server 184

Server Training Pricing Scheduling 184

AHLEI

SEPTEMBER 16, 2022

Emphasizes the importance of security officers’ impact and commitment to guest service. Highlights of this online training platform include: Updated topics: civil unrest, active assailant, human trafficking, ADA guidelines, and more. Interactive role-playing scenarios to practice decision-making skills. CLSO Course Outline.

Training 52

Training Guest Services Pricing Information 52

Workforce Bulletin

SEPTEMBER 16, 2022

The California legislature has presented S.B. 1162 (“the Bill”) to Governor Gavin Newsom. If the Governor signs the Bill into law, California will follow the lead of jurisdictions like Colorado and New York City by requiring many employers to include pay scales in job postings.

Information 62

Information Presentation 62

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity?