Fri.May 26, 2023

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Mandarin Oriental to launch in Athens

Boutique Hotel News

Greece: Luxury hotel and residences Mandarin Oriental, Athens, will be developed within the urban regeneration project The Ellinikon and is set to open in the summer of 2027. Mandarin Oriental, Athens will be developed by BELT Riviera S.A., a company by TEMES S.A., in partnership with HELLINIKON S.M.S.A., a subsidiary of LAMDA Development. It will be located along the shoreline of Athens at the centre of The Ellinikon – an €8 billion redevelopment project on the former site of Hellenikon

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The Restaurant Industry Has a Child Labor Problem

EATER

A protest against child labor outside a Popeyes in Oakland, CA | Fight for $15 Over the past few years child labor violations have surged across the food industry. Why? If it seems like child labor has been in the news a lot lately, that’s because it has. In recent months, a number of companies, many of them in the food industry, have been accused of violating federal and state labor laws by allowing children to work long hours in sometimes hazardous conditions.

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European expansion revealed for art’otel brand

Boutique Hotel News

EU: Lifestyle hotel brand art’otel, owned by PPHE Hotel Group, has revealed expansion plans in three European cities between autumn 2023 and early 2024. Located in the centre of the Croatian capital, art’otel Zagreb will feature 110 rooms, a rooftop bar, restaurant and bar, four meeting spaces, as well as a spa and indoor pool. In the spring of 2024, art’otel Rome will open with 99 guest rooms, a restaurant and bar with outdoor terrace, along with an art gallery.

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Five Telltale Signs a Hospitality Brand Lacks Emotional Intelligence … and Why Consumers Care

Modern Restaurant Management

A 2023 Emotional Intelligence Market study citing “heavy growth” of $49.93 billion USD by 2027 exemplifies the extent to which mastering “EQ” versus IQ is taking brands to exciting new levels of success … and why not embracing EQ can result in extreme opportunity loss or, far worse, be an outright brand buster. This as today’s highly discriminating and demanding hospitality marketplace is seemingly rife with substitutable solutions.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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18 Coast & Country Collection hotels individually up for sale

Boutique Hotel News

UK: Hotel property adviser Christie & Co has been appointed to sell 18 hotels from the Coast & Country Collection on an individual basis. The portfolio represents assets located across England, Scotland and Wales. In many cases, the assets have not been made available on a single asset basis for a generation. Hotels brought to market include: • Beresford Hotel, Newquay • Broadway Park Hotel, Sandown, Isle of Wight • Caledonian Hotel, Fort William • The Carlton Hotel, Great Yarmouth •

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Emily Meggett Embodied the Beauty of Gullah Geechee Life and Cuisine

EATER

Emily Meggett | Clay Williams The beloved South Carolina chef, who passed away in April, taught generations how to not just enjoy food, but respect its true origins. It struck me that during my first meeting with Emily Meggett — a meeting in which she was supposed to be vetting me, a first-time cookbook collaborator, to essentially write her remarkable life story and recount her life’s work — her primary concern was making sure I had enough to eat.

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Hotel Westland, a New Carbon Positive Hotel by Urban Villages to Open in Seattle

Hospitality Net

Environmental Stewards to Convert 116-Year-Old Structure in Celebrated Pioneer Square into a Modern, 120-Room Hotel, Flagship Restaurant, and Rooftop Bar in Partnership With Aparium Hotel Group and With Design by The Miller Hull Partnership and Curioso Interior Design.

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Stamping His Hotel Legacy: New USTA Chair Chris Nassetta Looks to Remove Barriers to Travel

Lodging Magazine

As president/CEO of Hilton, Chris Nassetta has frequently referred to the current period of time as the “Golden Age of Travel,” and after stepping in as national chair of the U.S. Travel Association (USTA) earlier this year, he now has an opportunity to put a stamp on that message, quite literally, as well as his overall legacy. Nassetta—who has long been active with the Washington, D.C.

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AKA Expands in NYC’s Midtown With Opening of Hotel AKA NoMad

Hospitality Net

AKA, a global leader in luxury hospitality and the creator of the World’s Most Livable Hotels®, expands further in New York City’s Midtown with the opening of Hotel AKA NoMad. Located on a prime corner of Madison Avenue, in the trendy NoMad neighborhood, the luxury, design-centric hotel is perfectly woven into Manhattan’s Design District, surrounded by the city’s best shopping, showrooms, dining and entertainment.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Ascott appoints regional director of business development

Serviced Apartments

UAE: International lodging owner and operator , The Ascott Limited (Ascott), has appointed Pekka Hirvi as the director of business development for the Middle East, Africa and Turkey. Hirvi in his new role will be responsible for three key goals. The first is expanding Ascott’s presence in the aforesaid regions by focusing on major source markets such as the UAE and KSA.

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An Interview with Curtis Crimmins

Hospitality Net

CC: I’m a lifelong hotelier who got my first taste of the business by following my mom to work while she was a hotel housekeeper. Though these visits sparked my love of hotels, the reason my mom brought me to work has darker roots, it was to keep me safe from her abusive partner.

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10+ Ideas to Enhance Your Guest Experience

Revenue Hub

Improving guest experience is a top priority for every hotelier. But it can be tricky at times. NB: This is an article from Hotelogix And with their demand quickly evolving, the complexity of delivering such experiences also increases. So you need to step up your game to provide an out-of-the-world experience. Because ultimately, this is what is going to set your hotel business apart from the rest.

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Food waste management: innovative solutions for Hospitality

Hospitality Net

The greater issue of sustainability is as complex as it is daunting, and it can be anxiety-inducing to begin to think of how to tackle the problem. However, when you break it down into simpler components, it’s easier to address. One of these components is food waste and how it’s managed. This article presents a new approach that offers solutions to food waste and food loss.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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AI Insights: Generative AI in tour operating

PhocusWire

TUI Group's chief technology officer Pieter Jordaan answers our questions on how the company is working with generative artificial intelligence technology.

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NYC leading U.S. markets, Boston, D.C. and Alaska join occupancy leaderboard

Hospitality Net

U.S. hotel performance produced an incremental gain during the four weeks ending 13 May, a period that falls in between the heavy, summer travel season and earlier year peaks that include solid leisure travel, improved demand from conventions and group bookings, and returning business travel in larger markets. At a market-level, New York City continued to hold down the top occupancy spot while markets like Boston, Washington, D.C. and Alaska joined the leaderboard.

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Greenway Hotel and Spa unveils new courtyard and hot tub area

Hotel Owner

The Greenway Hotel and Spa in Cheltenham has unveiled its new courtyard and hot tub area as part of the latest phase of its £1.2m refurbishment. The new hot tub has the capacity to host up to eight people at a time and is set within a secluded refurbished courtyard area with decking and nightlights. The hot tubs are available for guests and non-guests at the Elan Spa.

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AHIF - Pop-Up Talk with Hala Matar Choufany

Hospitality Net

Hala Matar Choufany, President at HVS Middle East & Africa, talks about investor interest in Africa & her key takeaways from AHIF 2022 in an insightful pop-up talk with Daniel Silke.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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English Lakes Hotels trains management team in mental health awareness

Hotel Owner

English Lakes Hotels Resorts and Venues has announced its line managers have been sent on a training course in mental health awareness to improve their skills and better support their teams. English Lakes Hotels Resorts and Venues has invested in the mental health support programme, with an initial cohort of 48 managerial staff undertaking the course which is being delivered by Kendal based provider Cornerstone Training.

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Hyatt Regency Baytown-Houston is Now Open

Hospitality Net

Hyatt Regency Baytown-Houston marks the city’s largest and only waterfront hotel located right off the iconic Fred Hartman suspension bridge and a 20-minute drive from the energy-rich city of Houston and notable tourism destinations such as NASA’s Space Center Houston and Kemah Boardwalk.

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What Motivates Customers to Book Travel?

Revenue Hub

Travel & Hospitality brands invest ample amounts towards digital marketing and on personalizing the online booking experience. NB: This is an article from Persado But, what truly inspires customers to book a trip? Not to simply “like” a social media post, open a marketing email, or add something to their trip summary page, but to purposely book an experience?

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Developing a Sustainability and Resiliency Framework for Destination Travel

Hospitality Net

Prioritizing sustainability is becoming increasingly more central to the destination travel industry’s overall business plans as companies look to save natural resources, manage costs, yield returns, and appeal to more environmentally conscious consumers.

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Cloud-Based Solutions: The Sky Is the Limit for Retail Success

Speaker: Ryan Bryers, SVP of Global Engineering

In a rapidly evolving industry, the shift from traditional on-premise systems to cloud-based solutions has become crucial for retail success. While many businesses still rely on store-level infrastructure, it's time to embrace the unlimited potential of the cloud! With technology giants like Google, AWS, and Azure leading the charge, the true value of the cloud extends far beyond cost savings.

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Why You Need to Adapt to Google’s Search Generative Experience

Revenue Hub

It’s a wrap as far as Google’s annual I/O conference is concerned and the theme across their innovations is none other than Artificial Intelligence. NB: This is an article from Milestone Of course, the anticipation around this year’s conference was how the search engine giant is integrating Generative AI with its search user experience and that will be our focus here as well.

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The Kimpton Brice Unveils Expansive Renovation

Hospitality Net

Savannah’s contemporary boutique hotel, The Kimpton Brice - nestled in the quieter part of the Historic District - proudly announces the completion of a full-property refresh. The renovations included the hotel’s lobby, guest rooms, corridors, meeting rooms, Pool Terrace, Secret Garden, and on-site restaurant, Pacci Italian Kitchen + Bar. As the first full-touch renovation since the hotel’s inception in 2014, the redesign ushers in the newest chapter in the building’s storied history {some of th

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4 things to know about the future of the U.S. hotel market

PhocusWire

High demand lifted average daily rates and occupancy, leading to a record-breaking 2022 for the U.S. hotel and lodging market as room revenue swept past pre-pandemic highs.

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Hawkins Way Capital Opens New, Dual-Branded Residence Inn and AC by Marriott in Downtown Oakland

Hospitality Net

Hawkins Way Capital announces the opening of the new LED Silver Level, dual branded hotel, AC Hotel by Marriott & the Residence Inn Hotel by Marriott, Oakland Downtown, located at 1431 Jefferson Street, Oakland, California. Hotel General Manager Josh Howard, Hotel Assistant General Manager Fazeel Ali and Director of Sales Joanne Bianchi lead the opening team.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.