Les Roches

DECEMBER 27, 2023

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them. This gives you access to a wide range of careers, everything from service agent to guest services manager.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

DECEMBER 30, 2023

By the e­nd of this article, you will have a solid understanding of product/service differences and how these­ distinctions manifest themselve­s in various sectors, with a particular focus on the hospitality industry. Definition of product Let’s start by e­stablishing a shared understanding of the te­rm ‘product’ in a business context.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

APRIL 26, 2023

Definition of clients and customers According to the Cambridge Dictionary , the definition of a client is someone who receives services, while a customer is a person who buys goods and services. These definitions may sound similar, but there is more difference between clients and customers in business based on the type of relationship.

Customer Service 52

Customer Service Definition Communication Events 52

Les Roches

MARCH 16, 2023

Definition of a Luxury Travel Advisor Also known as a luxury travel consultant, a luxury travel advisor supports clients in planning bespoke holiday packages. The types of holidays and trips they specialize in: Often, a client that requests the support of a luxury travel advisor is wealthy and will have a considerable budget.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52