Hotelogix

JANUARY 31, 2024

Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it.   What is Guest Experience? Stages of Guest Experience/Journey Pre-arrival: This is the stage where guests make decisions.

Guest Services 130

Guest Services Customer Service Demo Book 130

Hotelogix

APRIL 18, 2024

And what can one expect from guests who have confirmed reservations and yet been denied a room? The genesis of this double-whammy was overbooking of course and a hotel channel manager was the right technology he needed at the time. Well, a vitriolic review is inevitable, is it not? Your online ratings and reviews!

Blog 130

Blog Communication Definition Book 130

eZee Absolute

NOVEMBER 16, 2022

The most important one is its integration with your property management system through which it works in sync with your overall hotel data. Along with the instant reservation for walk-in guests, it successfully serves guests who have pre-booked through the hotel or any OTA website.

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52