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Exploring the world of guest services: from definitions to job descriptions

Les Roches

DECEMBER 27, 2023

Guest experience Guest experience includes all the interactions between guests and a business. It is shaped by the quality of guest services, the atmosphere of the business or venue and the overall level of customer care.

Guest Services 52
Guest Services Definition Customer Service Concierge 52
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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

DECEMBER 28, 2023

When considering a career in the hospitality industry, it’s essential to compare the roles of hotel management and culinary arts, often framed as “Hotel management vs culinary arts.” Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful.

Housekeeping 52
Housekeeping Training Hospitality Management Accounting 52
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