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Hospitality training: Courses and programs for hotels

SiteMinder

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff.

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Restaurant Employee Onboarding: How-to and Common Topics

Synergy Suite

Scheduling Tools: Managing the shift schedule is one of the biggest challenges of managing an efficient restaurant. Many restaurant chains have implemented some sort of restaurant scheduling software to help with this process. Customer Service and Sales. Compliance and Safety.

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The Restaurant Scheduling Guide – How-to, Tips, and Restaurant Scheduling Software

Synergy Suite

What’s the most important prerequisite for running a high-quality food service establishment? Is it customer service? While these are critical elements to a top-tier dining experience, they can’t run efficiently without well-structured, rock-solid restaurant scheduling. Why Is Restaurant Scheduling So Important?

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The Restaurant Training Guide: Why and How to Train Restaurant Staff

Synergy Suite

However, the most common negative results include: Poor Customer Service. The customer suffers the most without a uniform system for the kitchen and the front of the house. Training must outline the ideal customer experience from beginning to end. Guest and Customer Service Principles. Compliance and Safety.