Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?

Guest Services 52

Guest Services Definition Customer Service Concierge 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. The program should address the latest trends in guest service, technology, sustainability, and more.

Training 52

Training Customer Service Guest Satisfaction Communication 52

Les Roches

DECEMBER 21, 2022

Organizational skills : Keeping track of various tasks and other team members means you need to know how to stay highly organized in order to deliver excellent customer service. Hands-on studies for hotel management skills. Gain valuable hospitality guest relations skills with a fast-track Postgraduate Diploma from Les Roches.

Hospitality Management 52

Hospitality Management Guest Services Communication Concierge 52

Les Roches

DECEMBER 28, 2023

.” Overview Definition of hotel management and culinary arts Hotel management concerns itself primarily with running establishments where accommodation is offered, which is usually a hotel or a similar operation. What is the difference between hotel management and culinary arts?

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52