Les Roches

DECEMBER 30, 2023

Service is an art Ready to pursue excellence in hospitality management? We’ll also look at tangibles versus intangible elements, costs and returns. As customers can physically inspect products prior to purchase, they can get an immediate sense of quality assurance.

Guest Services 95

Guest Services Concierge Definition Customer Service 95

Les Roches

DECEMBER 27, 2023

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Les Roches

MARCH 16, 2023

These needs could include food and beverage packages, excursions, room service, concierge, and car services. What do luxury travel advisors do? They may be looking to book a trip for a honeymoon, wedding, or special event. The more up-to-date you are with current trends, the better you can serve your clients.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

Les Roches

DECEMBER 21, 2022

The key basics involved with revenue management in the hotel industry are: Knowing the market – Having good market intelligence is vital because it helps managers know who their target audience is, helping them tailor their advertising and offerings more. Some of the main ones are: Average daily rate.

Pricing 52

Pricing Book Concierge Events 52