Concierge Guest Satisfaction Maintenance Property Management 
InnQuest
SEPTEMBER 12, 2023
Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control.
InnQuest
JUNE 8, 2023
Gone are those days when a friendly concierge staff was the peak of personalized service. According to reports , Marriott International deployed “ChatBotlr” across their hotels, resulting in a significant increase in guest satisfaction and a reduction in phone calls. Here’s everything you need to know and more.
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Hotel Business
FEBRUARY 15, 2023
About three-quarters of the traveling public appears willing to pay more to stay in properties that offer these capabilities. To this end, integration and interoperability will play a key role in elevating the quality of the guest experience while maximizing the revenue generated by each guest.
Les Roches
AUGUST 10, 2023
Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?
Hotelogix
OCTOBER 18, 2023
Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.
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