Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. What does guest service mean? Guest services is a similar term but with a bit of a difference. This will be a part of guest relations and customer service, but they are distinct.

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. The hospitality industry is about creating a welcoming environment for guests and offering tailored experiences that meet customer needs. What are front-of-house positions? What are the different job roles in the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Xotels

NOVEMBER 23, 2023

It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Hospitality: A friendly reception and entertainment of guests. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Hospitality: A friendly reception and entertainment of guests. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40