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Remove Concierge Remove Facility Management Remove Guest Services Related Topics
Vendor Management Front of House Housekeeping Back of House Maintenance Customer Service Budgeting Scheduling Reservations Accounting More Related Topics >
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A comprehensive overview of job positions within a hotel

SiteMinder

OCTOBER 11, 2022

The purpose of the role is to ensure that all guests receive high quality customer service. Duties include training and managing various other hotel front desk positions such as receptionists and concierge. Assistant hotel manager. The concierge’s job is to greet guests and assist with queries.

Maintenance 72
Maintenance Concierge Front of House Budgeting 72
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A guide to hotel departments, operational areas and building functions

SiteMinder

OCTOBER 11, 2022

Hotel manager (or front of house manager). Assistant hotel manager (or assistant front of house manager). Night duty manager (or night auditor). Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction.

Front of House 59
Front of House Housekeeping Maintenance Back of House 59
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