Hotel robot: Development and uses in the hotel industry
SiteMinder
NOVEMBER 22, 2023
Chatbots are meant to engage customers in a ‘live’ scenario without the need to trade communication back and forth via email or phone. Booking.com launched a chatbot to connect hotels and travellers in two-way communication, which can be used from iOS and Android. Androids could actually make for a healthier guest service environment.
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