Remove Communication Remove Guest Services Remove Marketing Remove Travel and Tourism
article thumbnail

Guide to hotel fees and surcharges for hotels

SiteMinder

Internet fees and telephone call surcharges While basic Wi-Fi might be complimentary, premium internet services or international calls can incur additional fees, catering to the needs of business travellers. Secondly, room rates are highly dynamic and closely watched by travellers, whereas fees and surcharges tend to be more stable.

Book 105
article thumbnail

High paying jobs in hospitality: what to expect and how to prepare yourself

Les Roches

Tourism and hospitality are major businesses and in some countries, such as Thailand, tourism has a significant impact on GDP. Hospitality is an industry that operates in almost every country in the world, which means it offers plenty of scope for travel and high-paying hospitality careers. Why work in hospitality?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It’s ADA with a twist—provide superior service to your guests with disabilities

AHLEI

There are more travelers with disabilities than ever before. The accessible/inclusive travel market is growing at the rate of 22% annually, according to Travel Agent Central. Elements of Service training builds confidence. The Elements of Service themselves are really the guideposts of protocol.

article thumbnail

HVMG bolsters leadership team

Hotel Business

.” From January to June, HVMG’s key performance metrics soared compared to most of its competitors and the rest of the industry, evidenced by a same-store RevPAR growth of 13% and an impressive 6% in consolidated market share/RevPAR index growth, according to the company. and Starwood Hotels and Resorts.

article thumbnail

Understanding automation in the hospitality industry

Les Roches

From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry. By integrating automation into hote­l operations, service de­livery and marketing strategies, hospitality businesses can realize numerous benefits, some of which are detailed below.

article thumbnail

Hotel events: Guide to increasing revenue

SiteMinder

At their most simple, they’re gatherings for connection, and at their best, they’re experiences that leave lasting impressions on hotel guests and attendees alike. Events are a never-ending marketing opportunity and a major source of tourism. Tip : Leverage social media for targeted marketing.

Events 59
article thumbnail

Hotel management jobs as the path to exciting careers

Les Roches

Are you interested in a career in the travel and tourism industry? Overview of hotel management Whether a guest is visiting an exclusive resort in the Maldives or a boutique hotel in the United Kingdom, hotel management plays a vital role in providing their hospitality. Do you enjoy interacting with and supporting people?