Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 18, 2023

Bachelor degree in hotel management Which skills are needed for excellent hotel customer service? You’ll need many techniques to succeed as a hotel or resort manager. This real-world training is essential to help you refine your approach to customer service.

Customer Service 52

Customer Service Guest Satisfaction Guest Services Training 52

Les Roches

JANUARY 18, 2024

Luxury resorts often host celebrities, politicians, and other well-known public figures, so there can be opportunities to become adept at delivering service at the highest level Chances to learn new skills and advance your career.

Communication 52

Communication Training Resort Management Customer Service 52

Les Roches

JULY 21, 2023

Many professionals choose to work in hospitality if they enjoy working with people while also using skills such as organization, communication, and team management. Hotel management : This includes running all the various departments in a hotel or report. There are also more senior roles.

Travel and Tourism 52

Travel and Tourism Hospitality Management Front of House Back of House 52

Les Roches

OCTOBER 10, 2023

The industry encompasses businesses such as hotels, resorts, restaurants and spas. While many people initially think of just front-of-house staff and housekeepers when thinking about jobs in hospitality, there are many great roles in hospitality management that can offer exciting and rewarding careers.

Travel and Tourism 52

Travel and Tourism Hospitality Management Training Resort Management 52

Les Roches

JULY 21, 2023

Known as hotel property management systems or hotel PMS , this software enables hotel management to use digital platforms to streamline operations such as bookings, guest check-ins and housekeeping coordination, while enhancing guest experiences. What is a hotel property management system (PMS)? Staff training.

Property Management 52

Property Management Housekeeping Reservations Training 52