Communication Front Desk Operations Information Menu Planning 
SiteMinder
FEBRUARY 29, 2024
This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To develop effective interpersonal communication skills for better interaction with guests and team members. To enhance cross-departmental communication, ensuring a seamless guest experience.
Les Roches
AUGUST 10, 2023
Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied. If you’re interested in managerial roles, it’s a good idea to consider a master’s degree.
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