Les Roches

DECEMBER 27, 2023

Introduction In today’s service-oriented world, exceptional guest services are essential. Catering to the needs of guests and ensuring their satisfaction is a fundamental aspect of running a successful hospitality business and achieving customer excellence. What are guest services?

Guest Services 52

Guest Services Definition Customer Service Concierge 52

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Modern Restaurant Management

MARCH 11, 2020

As the company kicks off a year of expansion with sights set on opening brick and mortar stores in LA and Chicago, DDK provides a way to expand the brand in a new market close to their hometown without the typical associated overhead costs and to expand their catering business. Two-Hens Growth Fueled by Accelerator Program.

Procurement 154

Procurement Marketing Scheduling Events 154