Remove Budgeting Remove Front of House Remove Housekeeping Remove Maintenance
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A comprehensive overview of job positions within a hotel

SiteMinder

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

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A guide to hotel departments, operational areas and building functions

SiteMinder

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

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What does a hotel management company do?

Les Roches

This typically includes handling day-to-day responsibilities like staffing, building maintenance, payroll, housekeeping, front of house and marketing. Developing and managing budgets, financial analysis and reporting. Ongoing property maintenance to keep the hotel in good order and up to safety standards.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions?

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Tech-Driven Hospitality Trends to Expect in 2024 and Beyond

Revenue Hub

Thankfully, hospitality innovations have been shown to reduce weekly hours for front desk and housekeeping staff by up to 18%. Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process.

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How to manage a hotel

Les Roches

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Housekeeping manager In larger hotels, you might find a dedicated housekeeping manager.

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What is Hotel Management?

Xotels

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Attend meetings, follow safety procedures, and maintain front desk cleanliness.