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Is your business in shape for the year?

Hospitality Magazine

Double down on customer service, removing friction and delays. Part of this is a boost to staff training: start with tray skills and simple sales scripts, then find ways to make service faster. If you’re already using online rostering and booking services, integrate them with bookkeeping, payroll and marketing.

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How to Improve Restaurant Operations: 9 Proven Strategies

7 Shifts

Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged. This will help you make informed decisions and improve your operations.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

Today’s restaurant tech is well suited for growth because it ensures consistency and allows for the gathering of information from multiple stores. For instance, a whopping 70 percent have already automated payroll, 67 percent have automated invoicing, and 65 percent have automated accounting/bookkeeping.

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Fast Food Restaurant Management – Diving deeper

Lithos POS

In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere. Their coordination matters in customer service.

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Simplify your business by integrating your business operations with POS system

Lithos POS

What business operations can be automated by integrating your CRM with POS Customer data collection – The integration helps you to collect customer data automatically and stored it in your CRM. The data record valuable information such as contact details, purchase history, and other relevant data.

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Restaurant Insiders on 2020 Lessons Learned, Part One

Modern Restaurant Management

This better, smarter use of technology to keep customers informed also helps with ordering and planning. Our success has come from communications, consistency and customer focus. We are implementing new ways of reaching people instead of waiting for people to come to us. It’s not necessary to have large menus.

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The Ultimate Guide to Restaurant Costs

7 Shifts

Calculate it using the following formula: Breaking it down: Step 1: Gather sales data for a specific period You can get this information from your annual income statement or sales reports. Labor Cost Percentage Averages Below is a breakdown of average labor cost percentages in Q4 of 2017: Quick service: 29.4% Fast casual: 28.9%