eHotelier
OCTOBER 9, 2024
As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
Hospitality Magazine
OCTOBER 30, 2024
Brae Owner and Executive Chef Dan Hunter is coming to the Sydney Opera House for a four-night special event. The head of the three-hatted Victorian restaurant will collaborate on the series with acclaimed chef and culinary director of the Sydney Opera House event venue, Danielle Alvarez. The event, ‘Harvest of Purpose’, will take place in the Sydney Opera House Yallamundi Rooms from Friday 17 January to Monday 20 January.
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Soft Inn
OCTOBER 10, 2024
The Malaysian hotel industry is currently facing challenges as many locals flocked to Thailand for holiday trips in the last month, September. This shift in travel patterns raises important questions about why travellers are choosing international destinations over local stays. Factors such as appealing travel deals, the allure of Thailand's vibrant culture and activities, and the ongoing interest in unique experiences are drawing attention away from Malaysia's own attractions.
Hotelogix
OCTOBER 10, 2024
Self-check-in technology is becoming increasingly popular in the hospitality industry. It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App?
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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Modern Restaurant Management
OCTOBER 13, 2024
Just as some people have experienced “long COVID,” with symptoms lasting well beyond the initial infection, so too have some industries struggled to fully recover from the pandemic’s economic impact. The restaurant industry is a case in point, where employment has yet to climb back from pandemic-induced losses. According to the National Restaurant Association (NRA), as of October 2023 eating and drinking places were 14,000 jobs below their February 2020 level.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
OCTOBER 20, 2024
Commandaria is a sweet wine from the Island of Cyprus in Mediterranean and it is considered to be the oldest wine still in the making, recognized by the Guiness Book of world records.
Hospitality Magazine
OCTOBER 28, 2024
Chris Lucas is set to open his anticipated French restaurant Maison Bâtard next month after eight years in the making. The four-level French dining destination will include a late-night supper club in the basement, a restaurant spanning the ground and first floor, and a rooftop terrace. Lucas has drawn on decades working as a restaurateur and travelling through France to develop the restaurant.
Soft Inn
OCTOBER 24, 2024
Capturing stunning photos of your hotel is essential to make a memorable first impression on potential guests and boost online bookings. In this blog, we will cover tips for making your hotel photos look good and amazing, from lighting and angles to editing and final touches. These techniques will help you present your hotel in the best light, captivating guests from their first click.
Hotelogix
OCTOBER 30, 2024
Customer retention in the hotel industry is a crucial aspect of maintaining profitability and fostering long-term relationships with guests. As competition intensifies, hotels must implement effective customer retention strategies to ensure that first-time visitors become loyal patrons. This blog explores the importance of customer retention, the factors influencing it, and the latest trends that affect retention rates in the hotel sector.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Modern Restaurant Management
OCTOBER 21, 2024
When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.
7 Shifts
OCTOBER 1, 2024
These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint. 60% of guests who have a positive experience are likely to dine at a restaurant more frequently. From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024.
eHotelier
OCTOBER 8, 2024
Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.
Hospitality Magazine
OCTOBER 30, 2024
Seven of Australia’s best butchers have been selected to form the Australian team to compete against the world’s best. The World Butchers’ Challenge (WBC) will see Australia compete against 14 other countries in Paris in March 2025. It is the world’s largest butchery competition. The event will see each country given three and a half hours to transform one side of beef, one side of pork, one whole lamb, and five chickens into a themed display of value-added products. “As one of the foundin
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Soft Inn
OCTOBER 3, 2024
The Tourism Tax (TTx) in Malaysia is a fee imposed on foreign tourists staying at accommodation premises in the country. It was introduced to boost the country's tourism industry and improve the facilities and infrastructure available for tourists. The tax is charged at MYR10.00 per room per night, regardless of the star rating of the hotel or the type of accommodation.
EATER
OCTOBER 31, 2024
Beautiful pan dulce | Lille Allen Second-generation bakers are rethinking what pan dulce can be Mayra Sibrian had a deceptively simple goal when she started Pan de la Selva in Seattle. “I wanted to highlight different styles of pan dulce that reflected both my Mexican and Salvadoran backgrounds,” she says. The California native grew up eating conchas and pan dulce with her family, and thought there was a way to blend the traditions of her childhood with the flavors of her Pacific Northwest commu
Modern Restaurant Management
OCTOBER 16, 2024
Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the
Hotelogix
OCTOBER 30, 2024
The Front Office Department serves as the heart and soul of any hotel, acting as the first point of contact and the lasting impression for guests. As soon as a guest steps through the door, the front desk team becomes the face and voice of the hotel, embodying its values and setting the tone for the entire stay. From warm greetings to handling guest requests with efficiency and care, the front desk staff ensures every interaction with guests is smooth.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
eHotelier
OCTOBER 29, 2024
Lets explore the implications of emotional intelligence in the customer journey and look at tips for improving the customer experience by improving EI in staff and management.
Hospitality Magazine
OCTOBER 23, 2024
Bar teams from across the world gathered together earlier this week to countdown the top 50 venues in the world. The World’s 50 Best Bars’ live awards ceremony was held in Spain, with the 2024 edition marking the 16th anniversary of the program. It was good news for Australian bars, with three venues placing in the top 50. Melbourne’s Caretaker’s Cottage is our highest-ranking bar, coming in at no.21, with the team also receiving the Art of Hospitality award.
Soft Inn
OCTOBER 28, 2024
In the hospitality industry, first impressions are everything. High-quality photos can make your hotel stand out from the competition and attract more guests. Stunning visuals can convey the ambience, comfort, and luxury your hotel offers, making potential guests more likely to choose your establishment over others. In this blog, we will discover the ultimate list of free photo editing tools that can help you have professional-looking photos that can significantly impact your hotel's success.
EATER
OCTOBER 30, 2024
Pepperoni rolls from Rolling Pepperoni in Pittsburgh. | Rolling Pepperoni The pepperoni roll reigns supreme in West Virginia, western Pennsylvania, and the Rust Belt, but the unassuming dish is at home anywhere people appreciate greasy, salty meat stuffed in bread When I was growing up in western Pennsylvania, pepperoni-stuffed bread rolls sustained many families on the cheap.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
Modern Restaurant Management
OCTOBER 11, 2024
Navigating the bustling world of the restaurant industry comes with its own set of challenges, and one critical area that often flies under the radar is worker classification. Understanding whether your staff are employees or independent contractors isn’t just about following the rules—it’s key to maintaining a fair, compliant and smoothly running establishment.
Hotelogix
OCTOBER 30, 2024
The check-in process is the first interaction a guest has with your hotel. It gives the first impression of your hospitality and sets the tone for the entire stay. A check-in process that's slow can frustrate the guests who might have had a long day of travel, while an easy and smooth check-in will leave them satisfied and happy. With advancements in technology, there are many ways to streamline this experience and ensure guests are satisfied from the moment they arrive.
eHotelier
OCTOBER 30, 2024
By understanding and implementing the latest booking trends influenced by FOMO—whether through transformative experiences, AI-driven personalization, or sustainability—you can not only increase bookings but also build a loyal customer base that values what your hotel offers.
Hospitality Magazine
OCTOBER 23, 2024
At a recent Westholme Wagyu collaboration with Sydney hospitality group Applejack, a humble tostada blew everyone’s minds. It was a dish from Amber Doig, the Head Chef of Potts Point restaurant The Butler. On a small, crispy tortilla, Doig paired manuka-smoked striploin with muscatel, watercress, and shiso. The dish featured the perfect concoction of textures and flavours – the crispy tortilla contrasted with the tender, rich beef, which was subtly sweetened by manuka honey, and cut throug
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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