January, 2025

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12 essentials for a good hotel room

MEWS

What makes a good hotel room? Its a simple question but it doesnt have a short answer. There are certain things we can take as a given: cleanliness, functionality, comfort. Without these basics, guests are never likely to be satisfied.

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The paradox of progress: AI, staffing shortages, and the future of hospitality

eHotelier

By striking a delicate balance between AI implementation and human expertise, hotels can create a win-win scenario where technology enhances efficiency and empowers human staff to deliver exceptional service.

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How tech can create a human hotel guest experience

MEWS

61% of consumers will spend more for personalized experiences. But if guests crave more tailored stays, how can hoteliers more easily deliver them?

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Leadership and the traits of a great leader in the hospitality industry

eHotelier

Here are some of the fundamental qualities that constitute outstanding leadership in the hospitality industry and how these traits can be cultivated.

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From One Location to Many — Grow Smarter with Mitratech

Hospitality and food & beverage businesses—especially those managing multiple locations—are under pressure to grow quickly while staying compliant with evolving labor laws and industry regulations. High turnover, time-consuming onboarding, and regulatory risk can strain even the most efficient operations. That’s where this free solutions guide can help.

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See the future with the 2025 Hospitality Outlook

MEWS

Its a must-read for any hotelier and will set you on the way to a remarkable 2025. This article covers the key insights and trends from the report, so that you can get thinking about how to thrive in the year ahead.

Article 243
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The chefs behind Australia’s most iconic dishes

Hospitality Magazine

Tetsuya Wakuda, Lennox Hastie and Heston Blumenthal are all behind dishes that have become intrinsically linked to the restaurants they run. Heston Blumenthals meat fruit is known the world over, confit of ocean trout has been on the Tetsuyas menu for more than 25 years and Hasties Firedoor won an award for red meat cookery even though most of the menu revolves around seafood and vegetables.

More Trending

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Starting a New Hotel: From Groundwork to Guestbook

Hotelogix

As a hotel owner you’ve navigated the chaos of permits, watched the first brick get laid, and seen your vision take shape room by room. From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. But once everything is ready, the focus shifts. The next step is just as important— getting your hotel noticed.

Book 130
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The Estate Hotels and Residences Heralds a New Era for Longevity Tourism

Larry Mogelonsky

Ever since the story of Gilgamesh was written down in ancient Mesopotamia, humankind has sought the means by which to restore health and extend life. Today, our knowledge of medicine and physiology has progressed to the point where we can quantify how aging occurs at the cellular level as well as offer people a host of therapies to attenuate the onset of aging and the diseases that aging contributes to, therein extending the good years of wellbeing and vitality that one has on this planet healt

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How to elevate your hospitality brand: proven tips and tricks

eHotelier

Six surefire ways to drive home a brand that resonates with guests and sets them apart in an increasingly competitive landscape include defining your unique value proposition, consistency, impactful design, telling stories that move and inspire, leveraging digital marketing, and always keeping guests first.

Marketing 246
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Trends in Hospitality Hiring: What Employers Should Know for 2025

Horizon Hospitality

The hospitality industry is entering 2025 with a rapidly evolving hiring landscape. Employers who understand emerging trends will be better positioned to attract and retain top talent in a competitive market. Here are key trends shaping hospitality hiring and actionable tips for navigating them effectively. 1. Flexibility is a Non-Negotiable Job seekers in 2025 prioritize flexibility, including scheduling options and remote work where possible.

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From Curiosity to Competitive Edge: How Mid-Market CEOs Are Using AI to Scale Smarter

Speaker: Lee Andrews, Founder at LJA New Media & Tony Karrer, Founder and CTO at Aggregage

This session will walk you through how one CEO used generative AI, workflow automation, and sales personalization to transform an entire security company—then built the Zero to Strategy framework that other mid-market leaders are now using to unlock 3.5x ROI. As a business executive, you’ll learn how to assess AI opportunities in your business, drive adoption across teams, and overcome internal resource constraints—without hiring a single data scientist.

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25 business tips for 2025

Hospitality Magazine

Hospitality professionals from across the country share their business acumen and tips to take the industry into the new year. Ash Bailey, owner, Bar Yuki Create a vibe you want to be a part of. There is so much stress that comes with running a hospitality business, but if you create a space that you genuinely enjoy being in, it will create an environment people love coming back to.

Marketing 257
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Make or Break: Managing the Media’s Role in Food Recalls

Modern Restaurant Management

In a recall crisis, the media can be your greatest ally or your worst enemy – it all comes down to how you manage the message. With food recalls at a five year high , there’s (understandably!) increased consumer demand for real-time information about these incidents. The media can be incredibly valuable in distributing updates to the public and other key stakeholders, but if the information they have is inaccurate or sensationalized, it’s not helpful in protecting public health

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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Pilferage, or petty theft, is a silent problem in hotels that often goes unnoticed until the losses start adding up. While guests may occasionally take small items, the biggest pain point for hoteliers is internal theft. Housekeeping , front desk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. This article will help you understand the major sources of pilferage in hotels and provide effective strategies to prevent theft.

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Exquisitely Experiential Meetings and Events at the Fairmont Rio de Janeiro Copacabana

Larry Mogelonsky

Meetings and events are in the midst of a renaissance heading into 2025, with numerous contributing factors as to why. Top of the list for the corporate and group segments is the need to bring people together in a world that has embraced hybrid or fully remote working arrangements. As weve all learned from the pandemic, no form of video or voice call can replace the rapport formed only by in-person conversation.

Events 130
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Integrating wellness throughout the hotel guest experience

eHotelier

People booking hotel stays now look for something beyond basic comfort. They want their entire stay to support their well-being, from restful sleep to healthy meals. When hotels build wellness into each part of their service, they create memorable stays that keep guests coming back. Good wellness programs do more than offer spa treatments and.

Book 246
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Five Ways to Improve Retention in Your Restaurant’s Front-of-House Team

Horizon Hospitality

Retaining a skilled front-of-house team is essential for maintaining a smooth operation and delivering an exceptional guest experience. High turnover can lead to inconsistent service, increased recruitment costs, and disruptions to team morale. Building a team that not only stays but thrives requires a thoughtful approach. Here are five actionable strategies to improve retention among your front-of-house staff: 1.

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Dumpling restaurant operators face court

Hospitality Magazine

Kailing Chen and Alex Du, the operators of Dumpling Land in Wallsend, Newcastle, are facing court over the alleged breach involving vulnerable migrant workers. Fair Work issued Chen and Du with a compliance notice after an inspector formed the belief that the operators had underpaid the minimum wages, overtime, and penalty rates of 28 workers between June 2021 and April 2023.

Magazine 242
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A Comprehensive Guide to Managing Staff Tips in Restaurants

Modern Restaurant Management

Managing staff tips in a restaurant can be a delicate balancing act. Tipping policies affect morale, teamwork, and the overall success of your establishment. Here's a detailed guide on how to navigate this important issue effectively. 1. Understand the Basics of Tip Distribution Before creating or adjusting your tipping policy, understand the typical roles involved and how tips are usually distributed: Waitstaff: Often the primary recipients of tips as they interact directly with customers.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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UPDATED: Hotel industry offers support to wildfire victims

Hotel Business

Hotels in and around Los Angeles and industry associates are offering support to those displaced by the devastating wildfires in California. AAHOA Charitable Foundation launches wildfire initiative AAHOA has launched the Hope & Haven: California Wildfire Recovery Initiative , powered by the AAHOA Charitable Foundation (ACF) to support communities devastated by the ongoing wildfires in California.

Pricing 116
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The Value of Soft Brands with Prime Group and Faro Blanco Resort

Larry Mogelonsky

The last two decades have seen an explosion in soft-branded hotels, with the past few years in particular seeing many remarkable properties launch or enter development. If there was a single word to explain this megatrend in our industry, its flexibility. Owners and developers have more wiggle room for the conceptualization, area planning or site repositioning while retaining the distribution, sales and marketing support from a major chain.

Events 130
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Hotelogix in 2024: Milestones Achieved, Gearing Up for 2025

Hotelogix

In 2024, as a globally leading cloud-based hospitality technology solutions provider, we have solidified our position as a forerunner in the domain. With some of our notable achievements, we not only kept up with the rapidly evolving industry trends and hoteliers' needs but led them. In 2024, we made remarkable progress in empowering hotels to excel in a fiercely competitive environment, revolutionizing how they operate efficiently to drive overall growth.

Demo 130
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Elevate Your Hotel Prospecting Game with Strategic Emails

Revenue Hub

In the competitive world of hotel sales, effective communication can make or break a deal. Yet, before any sale can be made, theres the daunting task of prospecting. NB: This is an article from Amadeus Subscribe to our weekly newsletter and stay up to date Surprisingly, over40% of sales professionalsfind this initial step the most challenging in the sales journey.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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South Australia celebrates record-breaking wine exports

Hospitality Magazine

South Australian wine producers are experiencing a boom with exports to China surpassing previous records in the year to November 2024, according to the latest Australian Bureau of Statistics (ABS) figures. South Australian winemakers sold 11.8 million litres of wine, valued at over $93 million, to China in November 2024 alone. The boom comes after China dropped import tariffs in April last year.

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How a Creative Cocktail Program with a Beer and Wine License Can Help Your New Restaurant Succeed

Modern Restaurant Management

Opening a restaurant in competitive markets like South Florida is no easy task. Nearly 49 percent of restaurants fail within their first five years, and the 10-year survival rate is less than 35 percent, according to the U.S. Bureau of Labor Statistics. High rents, competition, and fees make it tough for new restaurants to stay afloat. However, one way to boost your restaurant's chances of success is by using a beer and wine license to offer creative cocktails—without the high cost and

Marketing 189
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It’s Time to Order Your Galette Des Rois and King Cake

EATER

I know youre full, but the best holiday pastry has just hit the digital shelves The New Year doesnt start for me until Ive had galette des rois , the French pastry that hits shelves in early January to celebrate Epiphany. When I lived in France, I kept these flaky galettes des rois which translates to kings cake in steady rotation for the entire month.

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Singapore Hotel Tax

Soft Inn

Navigating hotel tax in Singapore can seem complex, but understanding the regulations is essential for hotel owners and operators. With a variety of taxes such as the Goods and Services Tax (GST) and Tourism Tax, it is important to be well-versed in tax compliance to avoid penalties and ensure your hotel business thrives. This comprehensive guide will walk you through all the necessary details regarding hotel taxes in Singapore , including GST, Tourism Tax, tax filing requirements, and best prac

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Driftwood secures $257M for Westin Cocoa Beach Resort

Hotel Business

Driftwood Capital has secured a total of $207 million in senior construction financing and Commercial Property Assessed Clean Energy (C-PACE) financing for its signature Westin Cocoa Beach Resort & Spa on Floridas Space Coast. The company also secured a $50 million credit facility from Amerant Bank at the holding company/fund level. After breaking ground in September 2024, the $420-million, 502-key resort is part of Driftwoods decade-long investment to elevate the region’s hospitality

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The AI Revolution in Hotel Pricing: Beyond Dynamic Rates

Revenue Hub

As we enter 2025, integrating Artificial Intelligence (AI) into hotel pricing strategies continues to revolutionize the hospitality industry. NB: This is an article from the Pedowitz Group Subscribe to our weekly newsletter and stay up to date This evolution significantly shifts from traditional pricing models to sophisticated, data-driven approaches that enhance revenue management and guest satisfaction.

Pricing 109
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Duncan Welgemoed on his new BBQ book

Hospitality Magazine

I am a cook that never finished high school, however writing kind of comes easily when Im inspired, in the zone and/or drunk. I generally tend to get comfy, put on music, close the door, procrastinate for several months, and then write in big chunks once I get a publisher email to hurry up. This book is less biography and more an exploration of regional and suburban Australia and its free public BBQs.

Book 246
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How Better Cooking Oil Management Enhances Efficiency and Reduces Costs

Modern Restaurant Management

At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services. What are common misconceptions restaurant operators have regarding the impact of cooking oil on sustainability?

Training 169
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.