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A guide to hotel departments, operational areas and building functions

SiteMinder

Taking reservations or bookings over the phone. Assisting guests with changes to their bookings. Making restaurant reservations and booking taxis on behalf of guests. Management department. Other than the front of house managers and night managers, a hotel’s management staff go largely unseen by guests.

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Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping. Furthermore, the Hotelogix system supports direct integration with various service platforms, enabling hotels to maintain high customer service and facility management standards.

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Guide on Hotel Star Rating System. How does it work for Hotels?

Hotelogix

Its cloud-based PMS allows for unified hotel operations management, from booking and guest management to billing and housekeeping. Furthermore, the Hotelogix system supports direct integration with various service platforms, enabling hotels to maintain high customer service and facility management standards.

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From concierge to CEO: hotel careers in UAE

Les Roches

Their responsibilities encompass a range of tasks, including welcoming guests upon arrival, facilitating the check-in and check-out process, managing reservations and addressing guest requests. Housekeeping staff This role is all about maintaining the cleanliness and hygiene standards of hotel rooms and common areas.

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A comprehensive overview of job positions within a hotel

SiteMinder

Duties include greeting guests, making bookings, taking phone requests and managing complaints. A revenue manager’s job is to set hotel prices. This involves constant analysis of the market as well as negotiating with third party booking platforms. Sales manager. IT manager. Hotel housekeeper.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?